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For Companies At a Glance
- Tasks: Manage customer inquiries and coordinate hire equipment bookings daily.
- Company: Speedy is the UK's top hire provider, offering a vast range of tools and services.
- Benefits: Enjoy a Monday to Friday schedule with competitive pay and potential for growth.
- Why this job: Join a dynamic team where your customer service skills can shine and make an impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for those looking to kickstart their career in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success in this role.
Hire Desk Controller employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the tools and equipment that Speedy offers. Understanding the products will not only help you in conversations with potential customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you build confidence in handling inquiries and resolving issues, which is crucial for a Hire Desk Controller.
✨Tip Number 3
Network with current or former employees of Speedy on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Prepare specific examples of how you've successfully built relationships in previous roles. Being able to share these experiences will highlight your suitability for the relationship-building aspect of the Hire Desk Controller position.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Read the job description for the Hire Desk Controller position carefully. Make sure you understand the key responsibilities and skills required, such as customer service and sales experience.
Tailor Your CV: Customise your CV to highlight relevant experience in sales and customer service. Use specific examples that demonstrate your ability to build relationships and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Speedy and how your skills align with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and what sets them apart in the hire industry. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As a Hire Desk Controller, you'll be on the front line of customer service. Prepare examples from your past experiences where you've successfully built relationships with customers or resolved issues. Highlighting these skills will show that you're ready for the demands of the role.
✨Demonstrate Your Organisational Abilities
This role requires excellent organisational skills. Be prepared to discuss how you manage your time and prioritise tasks effectively. You might even want to share specific tools or methods you use to stay organised in a busy environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, growth opportunities within the company, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
