Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a NOC Engineer, you'll troubleshoot connectivity issues and manage incident tickets.
- Company: Join a leading SME known for innovative LAN/WAN Connectivity and Security solutions.
- Benefits: Enjoy a competitive salary, enhanced pension, private medical insurance, and 33 days of holiday.
- Why this job: This role offers clear career progression and a supportive environment focused on training and upskilling.
- Qualifications: Previous NOC or Service Desk experience is preferred; CCNA knowledge is a plus.
- Other info: Flexible shifts with the option to work from home on weekends and paid overtime.
The predicted salary is between 24000 - 28000 £ per year.
NOC Engineer £30,000 – £35,000 PA Several NOC Engineer vacancies have arisen with an established organisation known for cutting-edge services across LAN and WAN Connectivity and Security solutions. This SME is one of the most successful businesses we work with and they pride themselves on their close-knit and highly supportive environment, offering a commitment to training / upskilling and internal promotion wherever possible. As a NOC Engineer you’ll be the frontline of technical support, solving connectivity issues and ensuring smooth network operations. Working in a dynamic Network Operations Centre, you’ll manage incident tickets, troubleshoot LAN/WAN problems. With clear career progression through a structured NOC pathway, you’ll have the opportunity to develop your expertise and aim for senior technical roles at one of the best in the business. Responsibilities: Technical Troubleshooting: Address LAN/WAN connectivity issues and handle hardware support for routers, switches, and WiFi APs. Customer Interaction: Deliver excellent customer service, keeping clients updated throughout the process. Ticket Management: Use ServiceNow to manage incidents and requests with precision, escalating when necessary. Collaboration: Work alongside field engineers and support the vendor management process to expedite solutions. Requirements: Previous experience working in a busy NOC or Service Desk role. Technical Knowledge: Solid understanding of LAN/WAN technologies; CCNA or equivalent preferred but not required Knowledge of OSI model Ability to obtain Security Clearance Note; You must be able to work shifts between 7 am and 7 pm (Monday to Friday) and occasional weekend shifts on a rota. Weekend shifts are worked from home, overtime will be paid and you’ll have the Monday and Friday either side of the weekend shift off. Offering up to £35,000 PA plus genuinely fantastic benefits; enhanced pension, private medical insurance, income protection, life assurance, and 33 days of holiday (including bank holidays)
NOC Engineer employer: Context Recruitment
Contact Detail:
Context Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, especially LAN/WAN connectivity and security solutions. Having a solid understanding of these areas will help you stand out during the interview process.
✨Tip Number 2
Highlight any previous experience you have in a NOC or Service Desk role. Be prepared to discuss specific incidents you've managed and how you resolved them, as this will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 3
Show your enthusiasm for customer service. Since the role involves direct interaction with clients, be ready to share examples of how you've provided excellent customer support in the past.
✨Tip Number 4
Research the company culture and values of the organization. Understanding their commitment to training and internal promotion can help you align your career goals with theirs, making you a more attractive candidate.
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in NOC or Service Desk roles. Emphasize your technical knowledge of LAN/WAN technologies and any certifications like CCNA, even if they are not required.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and customer service experience. Mention specific examples of how you've successfully managed incident tickets or resolved connectivity issues in the past.
Highlight Your Technical Skills: In your application, clearly outline your understanding of the OSI model and any hands-on experience with routers, switches, and WiFi APs. This will demonstrate your readiness for the technical challenges of the role.
Show Enthusiasm for Training and Development: Express your eagerness to engage in training and upskilling opportunities. Mention how you value career progression and are excited about the structured NOC pathway offered by the company.
How to prepare for a job interview at Context Recruitment
✨Show Your Technical Skills
Be prepared to discuss your experience with LAN/WAN technologies and any relevant certifications like CCNA. Highlight specific troubleshooting scenarios you've encountered in previous roles to demonstrate your technical expertise.
✨Emphasize Customer Service
Since you'll be interacting with clients, it's crucial to showcase your customer service skills. Share examples of how you've effectively communicated with customers during technical issues and kept them informed throughout the process.
✨Familiarize Yourself with Ticket Management Systems
Understanding how to use ticket management systems like ServiceNow is essential. If you have experience with similar tools, mention it, and be ready to explain how you prioritize and manage incidents efficiently.
✨Demonstrate Team Collaboration
Collaboration is key in a NOC environment. Prepare to discuss how you've worked with field engineers or other teams to resolve issues and expedite solutions. Highlight your ability to work well in a team-oriented setting.
