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For Companies At a Glance
- Tasks: Train staff in hospitality skills and enhance customer service experiences.
- Company: Alacer Software Ltd is a leading provider of software solutions for the hospitality industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Join a dynamic team making a real impact in the hospitality sector with innovative technology.
- Qualifications: Experience in hospitality or customer service training is preferred.
- Other info: Work in a vibrant environment with diverse clients from gastropubs to luxury hotels.
The predicted salary is between 24000 - 42000 £ per year.
£28 - £35k, depending on experience
Cambridge
About Alacer Software Ltd
Alacer has served the software needs of the Hospitality sector since 2005. We are industry experts who focus solely on delivering smart, intuitive technology to meet our customers' evolving needs. Our clients range from gastropubs to 5-star spa hotel resorts and our software supports their profitable growth.
Hospitality Trainer / Customer Service employer: Job Board Direct
Contact Detail:
Job Board Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Trainer / Customer Service
✨Tip Number 1
Familiarise yourself with the latest trends in hospitality technology. Understanding how software solutions can enhance customer service will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to demonstrate your training skills. Think of examples where you've successfully trained staff or improved customer service, as this will showcase your expertise in the field.
✨Tip Number 4
Research Alacer Software Ltd specifically. Understanding their products and client base will allow you to tailor your conversation and show genuine interest in their mission during the interview.
We think you need these skills to ace Hospitality Trainer / Customer Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the Hospitality Trainer position. Tailor your application to highlight how your background aligns with their needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality training or customer service roles. Use specific examples to demonstrate your expertise and how it can benefit Alacer Software Ltd.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the hospitality industry and your understanding of Alacer's mission. Make sure to explain why you want to work with them and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Job Board Direct
✨Know Your Hospitality Basics
Brush up on your knowledge of the hospitality industry, including key trends and challenges. Being able to discuss these topics will show your passion and understanding of the field.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Familiarise Yourself with Alacer Software
Research Alacer Software and its products. Understanding their software solutions will allow you to speak confidently about how you can contribute to their mission of supporting clients in the hospitality sector.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
