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- Tasks: Guide customers through their car buying journey and deliver exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working, and a company pension scheme.
- Why this job: Be part of a dynamic team focused on creating outstanding customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience, strong communication skills, and a valid UK driving licence.
- Other info: Diversity is valued; enthusiasm and a willingness to learn are key!
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We're open to flexible working options, just ask
What you'll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team's success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.
Sales Executive employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the automotive industry and the specific brands that Group 1 Automotive represents. Understanding their products and values will help you connect better with potential customers and demonstrate your genuine interest during interviews.
✨Tip Number 2
Network with current employees or professionals in the automotive sales field. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've successfully built relationships or resolved issues, as these stories will highlight your ability to deliver outstanding customer experiences.
✨Tip Number 4
Demonstrate your enthusiasm for the role by researching recent trends in the automotive industry. Being knowledgeable about current events and innovations can set you apart and show your commitment to staying informed and engaged.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Sales Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous sales or customer service experience. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how you can contribute to their mission of delivering outstanding customer experiences.
Showcase Your Soft Skills: Highlight your communication, organisational, and customer service skills in your application. Provide examples of how you've successfully built relationships and met targets in previous roles to demonstrate your fit for the team.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in helping customers during the interview. Share examples from your past experiences where you went above and beyond to deliver exceptional service, as this aligns perfectly with the company's values.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales targets you've achieved in previous roles. Highlight your ability to build relationships and how you can apply these skills to guide customers through their purchasing journey at Audi Southend.
✨Research the Brand and Products
Familiarise yourself with Audi's latest models and features. Being knowledgeable about the products will not only impress your interviewers but also show that you're serious about the role and ready to engage with customers effectively.
✨Emphasise Teamwork and Values
Understand the core values of Group 1 Automotive and be prepared to discuss how you embody these principles. Share examples of how you've worked collaboratively in a team setting to achieve common goals, as teamwork is crucial in this role.
