At a Glance
- Tasks: Deliver top-notch service and create an amazing shopping experience for customers.
- Company: Join a leading fashion luxury brand at Cheshire Oaks Designer Outlet.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values customer satisfaction and fosters loyalty.
- Qualifications: Must have 2+ years in retail, especially with premium luxury brands.
- Other info: Ideal for those who thrive in fast-paced settings and love fashion.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting a full time sales assistant for our store in Cheshire Oaks Designer Outlet.
Position overview
According to your working experience and seniority, you will:
- Provide an excellent service to our customers and grant them the best shopping experience
- Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
- Monitor stockroom standards and grant right product assortment on the floor
- Attend to deliveries within day of arrival
- Diplomatically handle complaints and critical situations with customers and colleagues
Experience, Skills & Knowledge
- Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands
- Ability to work autonomously and in a dynamic environment
- Ability to prioritise work load, meet deadlines and specified standards
- Excellent communication skills across all levels
- Customer oriented, organised and with a positive/constructive attitude
Sales Assistant (Full time) employer: PINKO
Contact Detail:
PINKO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Full time)
✨Tip Number 1
Familiarize yourself with the luxury fashion brands that are popular in Cheshire Oaks. Understanding their products and customer service standards will help you stand out during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience where you provided excellent customer service or handled complaints effectively. This will demonstrate your ability to meet the expectations outlined in the job description.
✨Tip Number 3
Showcase your ability to work autonomously by discussing any relevant experiences where you successfully managed your workload or improved store operations without direct supervision.
✨Tip Number 4
Highlight your communication skills by practicing how you would engage with customers and colleagues. Being able to articulate your thoughts clearly will be crucial in a dynamic retail environment.
We think you need these skills to ace Sales Assistant (Full time)
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous retail experience, especially in fashion premium luxury brands. Emphasize your customer service skills and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to provide excellent customer service. Mention specific examples of how you've handled complaints or improved customer experiences in the past.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to work autonomously, prioritize tasks, and communicate effectively with customers and colleagues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PINKO
✨Showcase Your Customer Service Skills
Since the role emphasizes providing excellent service, be prepared to share specific examples of how you've enhanced customer experiences in previous retail positions. Highlight any instances where you turned a negative situation into a positive one.
✨Demonstrate Your Knowledge of CRM Strategies
Familiarize yourself with customer relationship management strategies and be ready to discuss how you've used them in past roles. This could include building a loyal client base or enhancing sales through targeted communication.
✨Prepare for Stock Management Questions
Given the importance of stockroom standards and product assortment, think about your experience with inventory management. Be ready to explain how you've ensured that products are well-organized and available for customers.
✨Exhibit Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions about how you handle complaints and work collaboratively with colleagues.