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- Tasks: Become the tech guru for our Ticket Office, ensuring smooth ticket sales and operations.
- Company: Join Celtic Park, a venue dedicated to delivering unforgettable fan experiences.
- Benefits: Enjoy a flexible and inclusive work environment with opportunities for growth.
- Why this job: Make an impact by supporting a passionate team and enhancing fan experiences.
- Qualifications: Experience with SQL, Excel, and basic IT support is essential; football ticketing knowledge is a plus.
- Other info: Flexible hours required, including weekends and match days.
The predicted salary is between 30000 - 42000 £ per year.
Technical Assistant – Ticket Office Operations Expert
- Join a respected venue committed to delivering exceptional fan experiences
- Become the go-to expert for the Ticket Office's technical systems and processes
- Collaborate with a supportive team in a flexible and inclusive work environment
Celtic Park, a prominent venue known for its dedication to providing outstanding experiences for fans and visitors, is seeking a skilled Technical Assistant to join their Ticket Office team.
This permanent position offers the opportunity to play a crucial role in ensuring the smooth and efficient operation of ticket sales and related processes.
The impact you’ll make:
As a Technical Assistant, you will provide essential technical support and advice to colleagues within the Ticket Office. Your expertise will be instrumental in configuring and updating the software that powers the department, as well as offering basic IT support to team members. Additionally, you will conduct database analysis using SQL or Microsoft Access to support decision-making and troubleshooting efforts.
- Become an expert in the use of the Ticket Office's software, assisting with system setup and configuration
- Manage and create dashboards using SQL and Tableau to provide valuable insights
- Perform ad hoc data analysis to support decision-making and problem-solving
- Configure and update software to ensure optimal performance and functionality
- Manage technical aspects of the Ticket Office website
- Provide basic IT support to colleagues, addressing their technical needs and queries
- Assist with all aspects of Ticket Office operations, contributing to the department's overall efficiency
Your skills and experience:
- Experience with SQL Server and Excel query skills for data analysis
- Business acumen to understand and ensure data accuracy
- Proficiency in Tableau, Power BI, or similar reporting tools
- Experience providing basic IT and technical support
- Intermediate SQL and Excel query skills
- Beneficial experience with Direct Debit Software/BACS
- Knowledge of football ticketing software is advantageous
- Experience in an IT support role, particularly with Windows and Office 365
- Ability to work flexible hours, including weekends, evenings and match days.
How to Apply
If you possess the required skills and experience and are passionate about contributing to Celtic Park's success, please submit your application by clicking the link to apply.
The Executives in Sport Group are retained on behalf of Celtic Football Club to appoint a Technical Assistant. All direct applications and CVs will be forwarded to The Executives in Sport Group.
If this role is of interest, then please press the apply button and include a copy of your CV.
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Technical Assistant employer: Celtic Football Club
Contact Detail:
Celtic Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant
✨Tip Number 1
Familiarize yourself with the specific software and tools mentioned in the job description, such as SQL, Tableau, and any football ticketing software. This knowledge will not only help you stand out but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of Celtic Park or similar venues. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience with IT support and data analysis in detail. Be ready to share specific examples of how you've used SQL or Excel to solve problems or improve processes in previous roles.
✨Tip Number 4
Show your enthusiasm for the role and the venue by researching Celtic Park's history and its commitment to fan experiences. This passion can set you apart and resonate well with the hiring team.
We think you need these skills to ace Technical Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Assistant position. Understand the key responsibilities and required skills, such as SQL proficiency and IT support experience, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with SQL Server, Excel, and technical support roles. Provide specific examples of how you've used these skills in past positions to demonstrate your suitability for the role.
Showcase Your Technical Skills: Detail your proficiency with tools like Tableau or Power BI in your application. Mention any relevant projects where you managed data analysis or created dashboards, as this aligns with the expectations of the role.
Personalize Your Application: Address your application to the hiring team at Celtic Park and express your enthusiasm for contributing to their mission of delivering exceptional fan experiences. A personalized touch can make your application stand out.
How to prepare for a job interview at Celtic Football Club
✨Show Your Technical Expertise
Be prepared to discuss your experience with SQL, Excel, and any reporting tools like Tableau. Highlight specific projects where you utilized these skills to solve problems or improve processes.
✨Understand the Ticket Office Operations
Familiarize yourself with the ticketing software and operations at Celtic Park. Demonstrating knowledge about how the Ticket Office functions will show your genuine interest in the role.
✨Prepare for IT Support Scenarios
Since the role involves providing basic IT support, think of common technical issues that might arise and how you would address them. This will showcase your problem-solving abilities.
✨Emphasize Team Collaboration
The job requires working closely with a supportive team. Share examples from your past experiences where you successfully collaborated with others to achieve a common goal.
