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- Tasks: Join our team to deliver exceptional service in a vibrant seaside restaurant.
- Company: Shepherd Neame, Britain's oldest brewer, has been thriving for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts, and flexible hours.
- Why this job: Be part of a dynamic team in a stunning location with growth opportunities.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Shepherd Neame is on the lookout for full time, seasonal Restaurant Team Members to join us until September. If you love hospitality, are a people person and enjoy being on the front line in a busy role, this may be just the job for you.
Urban Reef is a contemporary Bournemouth seaside bar and restaurant located next to the beach on Boscombe Promenade. It is a stylish two-storey venue comprising a bar, café, deli and restaurant, boasting stunning panoramic views of Bournemouth Bay from the Isle of Wight to the Purbecks and beyond.
At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity. If you haven’t got any previous hospitality experience, please do not worry; as long as you possess some of the qualities outlined below, we can train you and teach you everything that you will need to know.
WHAT'S IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
WHO ARE WE?
Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Seasonal Restaurant Team Member (Full time - experience preferred) employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Restaurant Team Member (Full time - experience preferred)
✨Tip Number 1
Familiarise yourself with the menu and offerings at Urban Reef. Knowing the dishes and drinks will not only impress during your interview but also show your genuine interest in the role and the establishment.
✨Tip Number 2
Demonstrate your people skills by engaging with current staff or customers at Urban Reef. This can give you insights into the team dynamics and customer expectations, which you can mention during your application process.
✨Tip Number 3
Showcase your passion for hospitality by sharing relevant experiences, even if they are outside of formal roles. Whether it's volunteering at events or helping out in family-run businesses, these stories can highlight your enthusiasm and commitment.
✨Tip Number 4
Research Shepherd Neame's values and culture. Understanding their emphasis on teamwork, pride, and authenticity will help you align your responses during any interviews and demonstrate that you're a good fit for their team.
We think you need these skills to ace Seasonal Restaurant Team Member (Full time - experience preferred)
Some tips for your application 🫡
Highlight Relevant Skills: Even if you don't have direct hospitality experience, focus on transferable skills such as teamwork, communication, and customer service. Mention any previous roles where you've demonstrated these qualities.
Craft a Personal Statement: Write a brief personal statement that reflects your passion for hospitality and your eagerness to learn. Emphasise your enthusiasm for working in a busy environment and your commitment to providing excellent service.
Tailor Your CV: Make sure your CV is tailored to the role. Include any relevant experiences, even if they are not directly related to hospitality. Highlight your ability to work under pressure and your willingness to adapt and learn.
Express Your Availability: Since this is a seasonal position, clearly state your availability in your application. Mention your flexibility and willingness to work during peak times, which is crucial for a role in a busy restaurant.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any relevant experiences, even if they are not directly related to restaurant work, and highlight your enthusiasm for providing excellent customer service.
✨Demonstrate Teamwork Skills
Since this role involves working closely with others, be prepared to discuss examples of how you've successfully worked in a team before. Emphasise your ability to collaborate and support your colleagues, as this aligns with Shepherd Neame's values.
✨Prepare for Customer Interaction Scenarios
Think about potential customer service scenarios you might face in a busy restaurant environment. Be ready to explain how you would handle difficult situations or ensure a positive experience for customers, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
