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For Companies At a Glance
- Tasks: Bring expert eye care directly to customers' homes and improve their lives.
- Company: Join a thriving optical business dedicated to community care and customer satisfaction.
- Benefits: Enjoy a competitive salary, car allowance, performance bonuses, and no weekend work!
- Why this job: Make a real difference in your community while developing valuable skills in a supportive team.
- Qualifications: Experience in the optical sector and excellent interpersonal skills are essential.
- Other info: A full clean driving license is required for this role.
The predicted salary is between 20000 - 28000 £ per year.
TPP-OA0705 Other, Retail Permanent Greater Manchester £25000 – £240000 per annum + car or allowance + bonus (£10K+ pa) Are you ready to hit the road and make a real difference? As a Home Visits Optical Assistant, you\’ll be doing just that! You\’ll be bringing expert eye care directly to people who are unable to visit our stores, delivering vital services right to their doorsteps. But it\’s not just about sight – you\’ll also be helping customers with essential tasks, bringing care and smiles to their homes. You\’ll play a key role in improving the lives of people in your community while being an integral part of our team, helping the business to continue to thrive. Key Responsibilities Dive deep into customer needs and ensure every one of them is met with excellence. Gain a solid understanding of visual perception and common vision issues to provide the best advice and care. Dispense prescriptions with expertise, including single vision, multifocal, and high index lenses as required. offering a deep knowledge of lenses and frames. Offer expert advice on frame selection and styling, helping customers find the perfect pair of glasses. Deliver a memorable, professional collection experience, ensuring a perfect fit and clear vision that leaves a lasting impression. Address customer concerns and resolve any visual issues with new glasses. Ensure customers are informed and excited about all the latest products and offers. Communicate clinic schedule updates with office schedulers and ensure smooth coordination. Handle customer payments and paperwork with ease and confidence. Be familiar with NHS practices and procedures, applying them when necessary. Follow routes based on scheduling and manage your time effectively. Maintain composure and professionalism while in customers\’ homes. Continuously strive to meet and exceed personal and team goals. Communicate effectively and confidently, ensuring customers feel heard and valued. The Ideal Candidate Experience in the optical sector is essential, whether as an Optical Assistant/Advisor or Dispensing Assistant. Excellent interpersonal skills with the ability to build meaningful relationships with people from all walks of life in the community. Strong communication skills, both written and verbal, ensuring clarity and understanding at every step. A customer-first mindset with empathy and patience to support those in need. Exceptional organisational skills and the ability to manage your own workload independently. The ability to adapt and think on your feet A great team player. Confident, safe driver with a full and clean driving license, ready to take on the road. The Package and Benefits Competitive basic salary plus a company car or car allowance Great bonus based on performance in the role All business travel expenses covered in full Exceptional work-life balance with no weekends! If you\’re ready to help drive our practice forward and make a genuine difference to people in your community, then we can\’t wait to hear from you! #J-18808-Ljbffr
Optical Assistant - Home Visits employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant - Home Visits
✨Tip Number 1
Familiarise yourself with common vision issues and the latest optical products. This knowledge will not only help you in interviews but also demonstrate your commitment to providing excellent customer care.
✨Tip Number 2
Practice your communication skills, especially in explaining complex optical concepts in simple terms. Being able to convey information clearly will be crucial when interacting with customers during home visits.
✨Tip Number 3
Showcase your interpersonal skills by engaging in community activities or volunteering. This experience can highlight your ability to connect with diverse individuals, which is essential for this role.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving abilities and adaptability. Think of examples from past experiences where you successfully managed challenges, as these will resonate well with the interviewers.
We think you need these skills to ace Optical Assistant - Home Visits
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Optical Assistant position. Understand the key responsibilities and the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in the optical sector or customer service roles. Mention specific tasks you've handled that relate to the responsibilities of the job, such as dispensing prescriptions or providing customer care.
Showcase Communication Skills: Since strong communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers. This could include experiences where you resolved issues or built relationships with clients.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for helping others and your understanding of the community's needs. Mention why you are excited about the opportunity to work as a Home Visits Optical Assistant and how you can contribute to the team.
How to prepare for a job interview at The People Pod
✨Show Your Passion for Eye Care
Make sure to express your enthusiasm for providing eye care services. Share any personal experiences or stories that highlight why you are passionate about helping others with their vision needs.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to empathise with customers and resolve their concerns, as this role requires a strong customer-first mindset.
✨Know Your Optical Knowledge
Brush up on your knowledge of visual perception, common vision issues, and different types of lenses and frames. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable.
✨Practice Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly and confidently. Consider conducting mock interviews with friends or family to refine your verbal skills.
