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- Tasks: Lead IT operations and support for a cutting-edge cybersecurity company in EMEA.
- Company: Join a globally recognised Cybersecurity unicorn known for innovation and automation.
- Benefits: Enjoy flexible working, generous holidays, and a £1,000+ remote office allowance.
- Why this job: Be the first IT Engineer in EMEA with real ownership in a tech-driven environment.
- Qualifications: 3+ years in IT support or engineering, strong AWS knowledge, and scripting skills required.
- Other info: Collaborate with high-performing teams and contribute to a best-in-class internal IT function.
The predicted salary is between 43200 - 72000 £ per year.
A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This company is a leader in the automation space. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company!
You’ll play a key role in scaling and supporting global IT operations across EMEA. You’ll partner with product, security, and commercial teams while supporting a growing remote-first workforce and London office.
- Own identity and access management systems, including configuration and ongoing support of Okta, SSO, and IAM policies
- Identify and implement automation across user lifecycle management, SaaS provisioning, and IT workflows
- Provide IT support coverage during EMEA hours, collaborating closely with US-based teams
- Support the London office environment, ensuring a smooth in-person experience and managing Zoom Rooms and hardware
- Design and maintain internal documentation and support processes
- Collaborate with the security team to maintain a strong compliance and risk posture
- Build integrations and support systems across macOS, AWS, and cloud-based applications
You’ll build scalable, secure, and efficient IT systems that support business growth across EMEA. You’ll elevate the employee experience, reduce manual tasks, and contribute to a best-in-class internal IT function.
3+ years in a support, systems engineer, or IT manager role at a software vendor. Strong knowledge of AWS environments. Ability to write custom solutions in Python or similar scripting language. Background in contributing to the tech community via events, talks, or written content.
Flexible working and generous holiday policy, £1,000+ annual remote office allowance, individual professional and personal development package and a collaborative culture with a focus on innovation and inclusion.
Senior Engineer/Support Engineer employer: CD Recruitment
Contact Detail:
CD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engineer/Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as AWS, Okta, and IAM policies. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Engage with the cybersecurity community by attending events or webinars. This not only enhances your knowledge but also helps you network with professionals who might provide insights or referrals for the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've implemented automation or improved IT processes in previous roles. Be ready to discuss these during interviews to demonstrate your strategic thinking.
✨Tip Number 4
Research the company’s culture and values, especially their focus on innovation and inclusion. Tailor your conversations to reflect how your personal values align with theirs, which can make a strong impression during interviews.
We think you need these skills to ace Senior Engineer/Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, systems engineering, and any specific skills mentioned in the job description, such as AWS knowledge and scripting abilities. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your technical skills but also demonstrates your enthusiasm for working in a cutting-edge cybersecurity environment. Mention how your previous experiences align with the responsibilities of the role and express your desire to contribute to the company's growth.
Showcase Relevant Projects: If you have worked on projects related to identity and access management, automation, or cloud-based applications, be sure to include these in your application. Highlight your contributions and the impact they had on previous employers, especially in a collaborative setting.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CD Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with AWS environments and identity management systems like Okta. Highlight specific projects where you've implemented automation or improved IT workflows, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Collaboration Skills
Since this position involves working closely with product, security, and commercial teams, be ready to share examples of how you've successfully collaborated in previous roles. Discuss any cross-functional projects you've been part of and how you contributed to their success.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in IT support or systems engineering and how you resolved them. This could include troubleshooting issues, implementing new technologies, or improving processes. Showing your analytical thinking will impress interviewers.
✨Express Your Passion for Cybersecurity
As you're applying to a leading cybersecurity company, convey your enthusiasm for the field. Share any relevant experiences, such as attending industry events, contributing to tech communities, or personal projects that showcase your commitment to cybersecurity and innovation.
