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For Companies At a Glance
- Tasks: Lead shifts, support staff, and ensure an amazing customer experience.
- Company: BrewDog is a passionate craft beer company focused on delivering exceptional experiences.
- Benefits: Enjoy profit share, taxi home contribution, staff discounts, and a 4-week sabbatical every 5 years.
- Why this job: Join a vibrant team, learn about craft beer, and make a real impact in the hospitality industry.
- Qualifications: 1-2 years of management experience in hospitality; passion for customer service is essential.
- Other info: Get beer training, enhanced sick pay, and unique perks like pawternity leave.
The predicted salary is between 21000 - 28000 £ per year.
BrewDog Sheffield is looking for a Duty Manager to join the team. In this role, you will assist and support the management team in running shifts and be involved in various back of house duties alongside front of house tasks. A significant part of your job will be supporting, training, and guiding our amazing staff to excel in their roles, making the bar a destination people want to visit.
You will be led by an experienced management team alongside a crew of passionate and confident individuals, made up of team members in the kitchen, on the floor, and behind the bar.
About You
- You’ll have at least 1-2 years’ experience in a management role in hospitality.
- Knowledge of craft beer is desirable, but a willingness to learn is essential.
- You must be customer service focused, ensuring every customer experience is exceptional.
The BrewDog Charter
- WE BLEED CRAFT BEER | This is our true North.
- WE ARE UNCOMPROMISING | If we don't love it, we don't do it. Ever.
- WE COUNT TIME IN DOG YEARS | We are ambitious, relentless, and take risks.
- WE CHALLENGE EVERYTHING | We forge our own path.
- WITHOUT US WE ARE NOTHING | We are BrewDog.
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with BrewDog's values and mission. Understanding their passion for craft beer and customer service will help you align your responses during interviews, showing that you're a great fit for their culture.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in craft beer. Attend local events or tastings to meet people who can provide insights or even refer you to the position.
✨Tip Number 3
Prepare to discuss your management experience in detail. Think of specific examples where you've successfully trained or supported staff, as this is a key part of the Duty Manager role at BrewDog.
✨Tip Number 4
Show enthusiasm for learning about craft beer. If you lack knowledge, express your eagerness to undergo training and gain qualifications like the Cicerone certification, which BrewDog supports.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at BrewDog. Highlight your relevant experience in hospitality management and how it aligns with their mission to deliver exceptional customer service.
Show Your Passion for Craft Beer: BrewDog values a passion for craft beer. If you have knowledge or experience in this area, be sure to mention it. If not, express your eagerness to learn and grow in this field, as they appreciate a willingness to develop.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Duty Manager position. Emphasise your management experience, customer service skills, and any training or mentoring roles you've undertaken.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Use it to explain why you want to work at BrewDog specifically, and how you can contribute to their team and culture.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Craft Beer
BrewDog is all about great craft beer, so make sure to express your enthusiasm for it during the interview. If you have any knowledge or experience with craft beer, share that too! If not, demonstrate your willingness to learn and get involved.
✨Highlight Your Customer Service Skills
As a Duty Manager, customer service is key. Be prepared to discuss specific examples of how you've provided excellent service in previous roles. Show them that you understand the importance of creating memorable experiences for customers.
✨Demonstrate Leadership Experience
With at least 1-2 years in a management role required, be ready to talk about your leadership style. Share instances where you've successfully trained or guided team members, and how you foster a positive work environment.
✨Align with BrewDog's Values
Familiarise yourself with BrewDog's charter and values. During the interview, reference how your personal values align with theirs, especially around being uncompromising and challenging the norm. This shows you're not just looking for any job, but that you genuinely want to be part of their mission.
