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For Companies At a Glance
- Tasks: Support the management team and guide staff to deliver exceptional customer experiences.
- Company: BrewDog is passionate about craft beer and creating a vibrant bar culture.
- Benefits: Enjoy profit sharing, safe ride home contributions, and generous staff discounts.
- Why this job: Join a dynamic team focused on great beer and customer service in a fun environment.
- Qualifications: 1-2 years of management experience in hospitality; craft beer knowledge is a plus.
- Other info: Receive beer training, enhanced sick pay, and a 4-week sabbatical every 5 years.
The predicted salary is between 24000 - 36000 £ per year.
About Us
- PROFIT SHARE: Our BrewDog Bars now share 10% of their profits with our fantastic crew.
- SAFE RIDE HOME: We contribute £5 to your pay-check to help you get home safely after midnight.
- BEER TRAINING: We support you through the internationally-recognised Cicerone qualifications.
- STAFF DISCOUNT: 25% off in bars, 30% off online and 50% off BrewDog Merch.
- 4-WEEK SABBATICAL: After every 5 years, you will receive an additional 4 weeks off.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit for the environment.
About The Role
BrewDog are on the hunt for a Duty Manager! In this role, you’ll assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our amazing staff.
About You
You’ll have at least 1-2 years’ experience in a management role in hospitality. Knowledge of craft beer is desirable, but a willingness to learn is essential. You must be customer service focused above all else.
THE BREWDOG CHARTER
- WE BLEED CRAFT BEER | This is our true North.
- WE ARE UNCOMPROMISING | If we don’t love it, we don’t do it. Ever.
- WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
- WE CHALLENGE EVERYTHING | We forge our own path.
- WITHOUT US WE ARE NOTHING | We are BrewDog.
Duty Manager employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with BrewDog's values and mission. Understanding their passion for craft beer and customer service will help you align your responses during interviews, showing that you're a great fit for their culture.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in craft beer. Engaging with current or former employees can provide insights into the role and the company, making you a more informed candidate.
✨Tip Number 3
Prepare to discuss your management style and how you've successfully trained and supported staff in previous roles. BrewDog values strong leadership, so showcasing your ability to inspire and guide a team will set you apart.
✨Tip Number 4
Demonstrate your enthusiasm for learning about craft beer. Even if you don't have extensive knowledge, expressing a genuine interest in beer training and the Cicerone qualifications can show your commitment to the role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with BrewDog's mission and values. Highlight your passion for craft beer and customer service in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your relevant experience in hospitality management. Emphasise any leadership roles and customer service achievements, as these are crucial for the Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to support and train staff, as well as your commitment to delivering exceptional customer experiences.
Show Willingness to Learn: If you lack knowledge of craft beer, express your eagerness to learn about it. Mention any relevant training or certifications you are willing to pursue, such as the Cicerone qualifications offered by BrewDog.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Craft Beer
Make sure to express your enthusiasm for craft beer during the interview. BrewDog is all about sharing that passion, so if you have any personal experiences or favourite brews, share them! If you're not a beer expert yet, show your eagerness to learn and grow in this area.
✨Highlight Your Customer Service Skills
Since customer service is a top priority for BrewDog, be prepared to discuss specific examples of how you've provided excellent service in previous roles. Think about times when you went above and beyond to ensure a great experience for customers.
✨Demonstrate Leadership Experience
As a Duty Manager, you'll need to support and guide your team. Be ready to talk about your management experience, including how you've trained or motivated staff in the past. Use examples that showcase your ability to lead and inspire others.
✨Familiarise Yourself with BrewDog's Values
Before the interview, take some time to understand BrewDog's mission and values. Be prepared to discuss how your own values align with theirs, especially their commitment to quality and sustainability. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
