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- Tasks: Lead complex projects and manage sales operations for a global electronics distributor.
- Company: Join Arrow Global Components, a leader in electronic component distribution and value-added services.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a team driving strategic initiatives and making a real impact in the industry.
- Qualifications: Project management skills and Oracle knowledge are essential; strong communication is key.
- Other info: This role offers a chance to work with executives and influence company strategy.
The predicted salary is between 36000 - 60000 £ per year.
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.
This role will focus on the timely and successful implementation of new complex customer and company engagements. The individual will take a lead role in advising the strategic sales teams in how to match our systemic capability with the customer and internal owners' needs. Once aligned to a solution, the individual will lead process definition and project planning to meet desired implementation timelines, allowing our strategic sales personnel to remain externally focused.
As new requirements are uncovered, the individual will support the development of new capabilities to meet those needs. This role is a major cog in driving Arrow towards long-term market-share objectives.
Principal accountabilities:
- Manage & execute complex projects related to special assignments, customer-specific needs, company acquisitions, change management, execution of strategy, and organizational changes.
- Oversee the processing of sales orders ensuring accurate receipt and booking, tracking sales shipments, delivery, billing, and backlog activities.
- Manage all facets of customer retention including resolution of customer concerns and developing a customer contact strategy.
- Manage return materials authorization processes ensuring customer returns, exchanges, service, and repairs are done with speed and accuracy.
- Resolve escalated operational issues including vendor concerns and contract reviews.
- Assign, design, and create new processes for special services/programs for customers.
- Conduct market research to determine special pricing for non-standard items to ensure appropriate profit margins.
- Select, develop, and evaluate personnel to ensure efficient operation of the function.
- May oversee customer quotes activities in line with customer-specific strategies and order management.
Competencies we are looking for:
- Project management
- Process mapping
- Depth of Oracle knowledge in SWB from sales and asset
- Internal & external commercial awareness
- Ability to work across functions
- Ability to influence without title
- Ability to manage change
- Ability to work and communicate with executive level
- Get things done!
Key Interfaces:
- Sales (daily) - including executives
- Enterprise Solutions (as required)
- Asset (as required)
- BPT (as required)
- BPE/B2B (as required)
- Finance (as required)
- Warehouse (as required)
- Trade compliance (as required)
- Legal (as required)
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.
Do you see yourself as our future colleague? If yes - send us your application.
Sales Operations Project Manager (Harlow) employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Project Manager (Harlow)
✨Tip Number 1
Familiarise yourself with project management methodologies, as this role heavily relies on managing complex projects. Brush up on Agile and Waterfall techniques, and be ready to discuss how you've applied these in past experiences.
✨Tip Number 2
Develop a strong understanding of Oracle systems, particularly in sales and asset management. If you have experience with Oracle, prepare to share specific examples of how you've used it to improve processes or drive results.
✨Tip Number 3
Showcase your ability to influence without authority. Think of instances where you've successfully led initiatives or projects by collaborating with cross-functional teams, and be ready to share these stories during discussions.
✨Tip Number 4
Research Arrow Electronics and their market position. Understanding their business model and recent developments will help you articulate how you can contribute to their long-term objectives during your conversations with them.
We think you need these skills to ace Sales Operations Project Manager (Harlow)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sales Operations Project Manager position. Tailor your application to highlight relevant experience in project management and process mapping.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with complex project execution, customer relationship management, and any specific knowledge of Oracle systems. Use concrete examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also shows your enthusiasm for the role and the company. Mention how your background aligns with Arrow Global Components' goals and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Sales Operations Project Manager. Familiarise yourself with project management principles, process mapping, and how to manage complex customer engagements. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your project management skills and ability to influence without authority. Discuss situations where you've successfully managed change or resolved operational issues, as these are key competencies for this position.
✨Research Arrow Global Components
Take the time to learn about Arrow Electronics and its market position. Understanding their business model, values, and recent developments will allow you to tailor your responses and show genuine interest in the company during the interview.
✨Prepare Questions
Have a list of insightful questions ready to ask the interviewer. Inquire about the company's future projects, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
