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For Companies At a Glance
- Tasks: Assist customers with inquiries and manage service requests daily.
- Company: Join an award-winning removals and storage firm with a global reach.
- Benefits: Enjoy a dynamic work environment and potential for career growth.
- Why this job: Be part of a supportive team that values customer satisfaction and teamwork.
- Qualifications: Strong customer service experience is essential; industry knowledge is a plus.
- Other info: Located in Cullompton, this role offers a chance to make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
RELOcruitment are delighted to be working alongside an award-winning Removals & Storage Firm. They provide professional removals and storage solutions all over the globe. They are now looking for a Customer Service Administrator to join their busy team based in Cullompton.
The ideal candidate will have strong Customer Service experience. Industry experience will also be beneficial.
Customer Service Administrator employer: Relocruitment Limited
Contact Detail:
Relocruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the removals and storage industry. Understanding the common challenges and customer needs in this sector will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer service issues in the past. Highlighting your problem-solving skills and ability to remain calm under pressure will demonstrate your suitability for the fast-paced environment.
✨Tip Number 3
Research the company’s values and mission. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're not just looking for any job, but are genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
Showcase Industry Knowledge: If you have any experience in the removals and storage industry, make sure to mention it. Even if you don't, demonstrating knowledge about the industry can set you apart from other candidates.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Use this opportunity to explain why you're a great fit for the team and how you can contribute to their success.
How to prepare for a job interview at Relocruitment Limited
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Prepare specific examples of how you've handled difficult situations or provided exceptional service, as this will demonstrate your ability to thrive in a busy environment.
✨Research the Company
Familiarise yourself with the removals and storage industry, as well as the specific services offered by the company. This knowledge will not only impress the interviewer but also help you tailor your answers to align with their values and mission.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as how you would handle an unhappy customer or what steps you take to ensure customer satisfaction. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. You might ask about team dynamics, training opportunities, or how success is measured in the customer service department.
