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- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and access to a private GP.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; we value resilience and target-driven individuals.
- Other info: Flexible breaks, volunteering days, and huge discounts on EE & BT products.
The predicted salary is between 25087 - 25684 £ per year.
Where: EE Lancaster Contact Centre
Salary: £25,087 (£12.82 p/h) rising to £25,684 (£13.12 p/h) at 8 months in role, plus uncapped commission!
Start Date: 11th August 2025
Full Time: 37.5 hours per week
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Customer Service Representative - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves connecting with customers over the phone, being articulate and personable is crucial. Consider role-playing scenarios with friends or family to enhance your conversational abilities.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or overcame challenges. This will demonstrate your resilience and suitability for a dynamic sales environment.
✨Tip Number 4
Research EE's company culture and values. Being able to align your personal values with those of the company can set you apart. During your conversation, mention how you resonate with their mission to bring people together through technology.
We think you need these skills to ace Customer Service Representative - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Customer Service Representative role. Emphasise any experience in building relationships, achieving targets, or working in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to connect with people. Mention why you want to work at EE and how you can contribute to their mission of bringing people together through technology.
Highlight Adaptability: In your application, demonstrate your adaptability and resilience. Provide examples of how you've successfully navigated changing situations or challenges in previous roles, as this is key for success in a sales environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Representative, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and the ability to stay motivated in a fast-paced environment. Think of instances where you've faced challenges and how you overcame them, as this will showcase your determination and adaptability.
✨Familiarise Yourself with EE Products
Even though you don’t need prior sales experience, having a good understanding of EE's products and services can set you apart. Research their offerings and be ready to discuss how you would help customers choose the right options for their needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
