Community Executive

Community Executive

Do you have the following skills, experience and drive to succeed in this role Find out below.
Location: London, E1 1RH.
Salary: £32,500 – £35,000.
Contract: Full time (Varied hours: 5pm to 10pm weekdays, 11am-3pm weekends).
We are looking for a social expert to work across Meta, Tiktok and YouTube channels for our client Disney UK – a true household name known for its animated and live-action films, amongst many other avenues, synonymous with magical experiences and stories that span generations. As a Community Executive, you’ll be responsible for executing first-class Community Experience across their channels – replying to and engaging with fans, as well as proactively engaging with wider social communities to build meaningful interactions and create content opportunities. Please note that we are looking for a candidate/candidates who are flexible in working evenings and weekends, as the hours for this role sit outside of the typical 9-5, please see working times at the header of the job
description.
What we need from you:
• Experience working in a fast-paced environment, both as part of a team and autonomously
• Excellent written English skills with an acute attention to detail
• Strong knowledge and understanding of the Disney world
• Familiarity with social analytics and media terminology
• The ability to source video content with the potential to go viral
• A keen eye for detail
• Excellent written and verbal communications
• A self-starter, high energy and positive team player
Responsibilities
• Own daily community experience; reactive and proactive community management that builds diehard communities cross-platform (Instagram, Facebook, Youtube, Tiktok and Threads)
• Consistently demonstrate strong brand knowledge in order to engage fans
• Source appropriate UGC and manage outreach/approvals process
• Identify and escalate content/community opportunities but also potential crisis situations
• Tracking results, compiling regular community management reports
• Proactively identify and react in a timely nature to tactical & trending opportunities
• Monitor trends in social media tools, apps, channels, design and strategy
What’s in It for You
At Jungle, we value our people and offer a range of perks to enhance your experience with us:
• Free daily breakfast
• Office dog day every Wednesday!
• Pension scheme
• Generous holiday allowance, including your birthday off
• Eye care support
• Access to our Employee Assistance Programme & Mental Health First Aiders
• Generous family-friendly policies
• Regular social events and direct communication with leadership
• Volunteering days
• Wellbeing day
• Recognition schemes and awards
• Long-service awards
• High street discount vouchers
• Cycle-to-work scheme
Jungle Life – We believe in adding to our culture, not just fitting into it. At Jungle Creations, diversity and inclusion are at the heart of everything we do. We celebrate different perspectives, encourage innovation, and create a sense of belonging where everyone can thrive.
Our Mission
‘We exist to create ideas that get people to thrive online and in the real world.’
Our Values
Collaborate – We work together to achieve great things
Innovate – We push boundaries and find creative solutions
Champion – We support and uplift each other
Our Commitment to Diversity and Inclusion
We are committed to fostering an inclusive environment where all individuals, regardless of background, feel valued and empowered. If you require any extra support or reasonable adjustments during the hiring process, please let us know.
If you don’t meet all the requirements but believe you’d be a great fit, we encourage you to apply