Housing Assistant

Housing Assistant

Seaford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our housing team to manage income collection, allocations, and tenancy support.
  • Company: We are a dedicated organisation focused on providing quality housing services.
  • Benefits: Enjoy flexible working hours and opportunities for professional development.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in housing management.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: This role is perfect for students looking to gain practical experience in a supportive environment.

The predicted salary is between 28800 - 43200 £ per year.

You will be an integral part of a housing team delivering a robust housing management service including Income Collection and Arrears Management; Allocations and Lettings; Tenancy Management including Anti-Social Behaviour; Leasehold Sales and Management; Resident Engagement.

The responsibilities include:

  • Providing caring, effective and efficient generic housing management service maintaining a high standard.

Housing Assistant employer: Sussex Housing and Care

As a Housing Assistant with us, you will join a supportive and dynamic team dedicated to delivering exceptional housing management services in a vibrant community. We pride ourselves on fostering a collaborative work culture that values employee development, offering numerous growth opportunities and training programmes tailored to enhance your skills. Located in a thriving area, our company not only provides competitive benefits but also encourages a healthy work-life balance, making it an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Sussex Housing and Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Assistant

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Housing Assistant, especially in areas like Income Collection and Arrears Management. Understanding these aspects will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the housing sector. Attend local housing events or join online forums to connect with current Housing Assistants. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Showcase any relevant experience you have in customer service or community engagement. Highlighting your ability to manage relationships and resolve conflicts will be crucial for this role.

✨Tip Number 4

Research StudySmarter’s values and mission. Tailoring your approach to align with our goals will not only impress us but also show that you are genuinely interested in being part of our team.

We think you need these skills to ace Housing Assistant

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Conflict Resolution
Knowledge of Housing Legislation
Data Entry and Management
Teamwork
Empathy and Compassion
Organisational Skills
Negotiation Skills
Resident Engagement Techniques
Ability to Handle Sensitive Situations

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Housing Assistant position. Understand the key responsibilities such as income collection, tenancy management, and resident engagement to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing management or related fields. Use specific examples that demonstrate your skills in areas like arrears management or dealing with anti-social behaviour.

Showcase Your Skills: Make sure to highlight soft skills that are crucial for this role, such as communication, empathy, and problem-solving. Provide examples of how you've successfully engaged with residents or resolved conflicts in the past.

Craft a Compelling Cover Letter: Write a personalised cover letter that connects your experience and skills to the specific requirements of the Housing Assistant role. Show enthusiasm for the position and explain why you want to work with the housing team.

How to prepare for a job interview at Sussex Housing and Care

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with terms like Income Collection, Arrears Management, and Tenancy Management, as these will likely come up during the interview.

✨Showcase Your Communication Skills

As a Housing Assistant, you'll need to engage with residents effectively. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations or when dealing with anti-social behaviour.

✨Demonstrate Empathy and Care

This role requires a caring approach to housing management. Think of instances where you've shown empathy in your work, particularly in helping others resolve issues or providing support during difficult times.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the housing team’s goals, challenges they face, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Housing Assistant
Sussex Housing and Care
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