Retail Manager - Food

Are you an experienced “hands-on” leader with a passion for food and a commitment to exceptional customer service? Are you proactive, highly motivated and driven, with a desire to progress your career with an ambitious and growing business? This could be the role that you have been looking for.

We are looking for a talented Delicatessen Manager to join an expanding Farm Shop at their location near Cambridge. The business boasts a very impressive product offering - a wide selection of fruit, vegetables, bakery and dairy products carefully selected from local artisan producers and hosts an in-house butchery.

Working in conjunction with the Butchery Manager, the Deli Manager will take responsibility for the operational side of the retail shop. You will manage the day-to-day operation, maximising sales/profit margins, keeping stock levels accurate and reducing wastage. Ultimately you will be tasked with leading the Retail operation and delivering an exceptional experience for a discerning customer base.

The role will involve:

• Managing the day-to-day operation of the Farm Shop – delivering a “top quality” product to a highly satisfied customer whilst maximising sales and profitability.

Key Responsibilities:

• Day to Day Operations Management
• Managing, motivating and developing a dedicated team
• Ensuring the customer experience is second to none.
• Responsibility for stock control/rotation and waste management
• Maximising retail sales opportunities
• Maximising profit margin whilst offering value to customers
• Food stock management, replenishment and ordering
• Product procurement - ensuring the offering is relevant and seasonal.
• Ensuring displays are innovative, practical and maintained, and that these are refreshed on a regular basis
• Complying with all company HR, HSE, Food Safety, Environmental and Fire regulations and adhering to all current legislation.

To be successful you will need to have a love for food and be inspired and motivated by a passion for quality and exceptional service.

The ideal candidate will:

• Have a proven track record of success in a similar role
• Be commercially aware with strong experience of food retail – ideally this will include purchasing and product merchandising
• Have a good understanding of food safety practices, stock control and stock rotation.
• Possess excellent people skills
• Be competent and confident with computer work with basic knowledge of Microsoft Excel.
• Be a real foodie, who is passionate about food, quality and provenance
• Be results driven and happy to work to sales targets
• Be highly organised and reliable
• Be a team player, energetic, enthusiastic and dynamic
• Have exceptional customer service skills
• Be professional and well-presented

The successful candidate will be rewarded with an excellent package that includes a competitive basic salary of £30-35,000 (dependant on skills and experience) and a range of benefits. This is a fantastic opportunity to join an award-winning business, with ambitious plans for the future, at a key stage in their development.

This role could be suitable for you if you have a proven track record of success in any of the following roles: Delicatessen Manager, Food Emporium Manager, Retail Manager (Food), Fresh Food Manager, Butchery Shop Manager, Farm Shop Manager, Fine Foods Manager.

Commutable from: Cambridge, Fulbourn, Duxford, Royston, Saffron Walden, Newmarket, Linton.