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- Tasks: Join our team as a Hotel Receptionist, juggling tasks and providing top-notch customer care.
- Company: Grim's Dyke Hotel is a charming, independent 4-star hotel set in beautiful parkland near London.
- Benefits: Enjoy competitive pay, 28 days leave, free meals, parking, and staff discounts.
- Why this job: Make your mark in hospitality with a friendly team and opportunities for growth and training.
- Qualifications: Previous hotel reception experience preferred; must be friendly, ambitious, and ready for challenges.
- Other info: Shift work required; live close to Harrow Weald and have your own transport.
The predicted salary is between 20566 - 28751 £ per year.
Are you a naturally happy, friendly and helpful person, great with customers even when working alone and under pressure? Are you good at juggling many tasks at the same time? We are currently looking for an Hotel Receptionist to join the Grim’s Dyke Hotel team to help us drive customer care standards and support the property as it moves onto the next chapter of its history. The nature of hotels does mean shift work and weekends so this role won’t be suitable everyone but this a real opportunity if you are keen, bright and have ambition to grow and develop in the hospitality sector, an opportunity for you to make your mark without all the constraints of a big brand. We are an independent, privately owned, 4 silver star hotel with 47 bedrooms. The manor house is a lovely Grade 2* listed manor house and we are set in approx. 100 acres of beautiful parkland and formal gardens on the outskirts of London near Harrow Weald (close to Bushey, Oxhey, Stanmore, Pinner and Wealdstone). In addition to a competitive salary you will get the usual 28 days paid leave entitlement, varying ad hoc incentives, free meals on duty, free car parking, preferential staff rates within Best Western and at the hotel, the opportunity to take on an apprenticeship or vocational training/qualification and work in a fantastic setting – not stuck in an office building in the middle of town! We’re a small friendly team but the role does come with some challenges so we are looking for someone that will make a real difference and not someone looking for an easy ride. The role will include early and late shift duties as well as weekends and public/bank holidays as required by the business. Experience: Hotel Reception Experience: ideally min 6 months Ideally previous Best Western experience and Rezlynx but not essential In the first instance please email me your current CV along with a brief statement explaining why you are the best candidate for Grims Dyke Hotel. This is a live-out position so you will need to live reasonably close to Harrow Weald – HA3 6SH and ideally have your own transport. The right candidate will have the opportunity to progress to Duty Manager and support with Conference and Banqueting. Job Types: Full-time, 40 hrs p/week, permanent Salary: £25,708.80 Does involve shift work, weekends and bank holidays Benefits: Discounted/free food Company events & social hours On-site parking Job Types: Full-time, Permanent Schedule: 8 hour shift AMRT1_UKCT
Hotel Receptionist employer: Grim's Dyke Hotel
Contact Detail:
Grim's Dyke Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Show your passion for hospitality! When you meet the team or during any informal interactions, express your enthusiasm for working in a hotel environment and helping guests have a memorable experience.
✨Tip Number 2
Highlight your multitasking skills. Be prepared to share examples of how you've successfully managed multiple tasks at once, especially in high-pressure situations, as this is crucial for a hotel receptionist role.
✨Tip Number 3
Familiarize yourself with the local area. Knowing about nearby attractions and transport options can impress the hiring team and show that you're ready to assist guests with their needs.
✨Tip Number 4
Demonstrate your flexibility. Since the role involves shift work and weekends, be ready to discuss your availability and willingness to adapt to the hotel's scheduling needs.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous hotel reception experience you have, especially if it includes working with Best Western or using Rezlynx. This will show that you are familiar with the industry and its demands.
Craft a Strong Statement: In your brief statement, clearly explain why you are the best candidate for Grim's Dyke Hotel. Focus on your customer service skills, ability to handle pressure, and your enthusiasm for working in hospitality.
Show Your Flexibility: Since the role involves shift work, weekends, and bank holidays, mention your availability and willingness to work these hours. This demonstrates your commitment and understanding of the job requirements.
Proofread Your Application: Before sending your CV and statement, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Grim's Dyke Hotel
✨Show Your Customer Service Skills
As a Hotel Receptionist, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past, especially under pressure.
✨Demonstrate Multitasking Abilities
The role requires juggling multiple tasks simultaneously. Be ready to discuss situations where you managed several responsibilities at once, and how you prioritized them effectively.
✨Express Your Passion for Hospitality
Convey your enthusiasm for working in the hospitality sector. Share your career aspirations and how this position aligns with your goals, emphasizing your desire to grow within the industry.
✨Prepare for Shift Work Questions
Since the job involves shift work, be prepared to discuss your flexibility and willingness to work weekends and holidays. Highlight any previous experience you have with similar schedules.
