Concession Manager

Concession Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage a luxury retail concession, ensuring top-notch service and sales performance.
  • Company: Join a prestigious luxury retailer known for its iconic brand portfolio and market leadership.
  • Benefits: Enjoy a competitive salary, bonus potential, private medical insurance, and up to 40% discount on products.
  • Why this job: Step into a dynamic role with growth potential in a vibrant luxury retail environment.
  • Qualifications: Experience in managing teams in retail, especially in fashion or beauty, is essential.
  • Other info: Perfect for deputy managers ready to take the next step in their career.

The predicted salary is between 30000 - 42000 £ per year.

We are working on behalf of a luxury retailer to recruit a concession manager for a luxury department store chain. This company has a number of luxury brand names under its portfolio, widely regarded as the best in the market. The company has recently launched new products that have been a huge success in the UK, which has helped elevate sales performance to new heights, not seen previously.

The role will see you taking responsibility for managing a turnover of over £2 million per year, whilst overseeing a team of 8 including two senior sales advisors. You will be responsible for delivering the store EBITDA targets, delivering an operationally sound back of house operation and ensuring all the team are well trained, highly motivated and giving the highest levels of service that would be expected in this type of retail environment.

This would be an ideal opportunity for a strong deputy manager to step into running their own site. You will have gained experience managing a team in an assisted selling environment and understand the sales ceremony and how excellent service levels can positively impact on this. Ideal experience would come from fashion, accessories, jewellery, footwear and beauty.

In return, the role is paying up to £38,000, depending on experience, with a bonus potential of up to £4,000. You will also benefit from private medical insurance, company Perkbox, optical cover and a very generous company discount of up to 40% across products.

Concession Manager employer: Retail Human Resources plc

As a Concession Manager for this prestigious luxury retailer, you will thrive in a dynamic and supportive work culture that prioritises employee development and excellence in customer service. With competitive compensation, including a generous bonus structure and extensive benefits such as private medical insurance and substantial staff discounts, this role offers a unique opportunity to lead a talented team in a thriving retail environment. Join a company that not only values your contributions but also invests in your growth within the luxury market.
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Contact Detail:

Retail Human Resources plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concession Manager

✨Tip Number 1

Familiarise yourself with the luxury brands under the retailer's portfolio. Understanding their values, product lines, and customer demographics will help you demonstrate your passion for the brand during interviews.

✨Tip Number 2

Highlight your experience in managing teams in a retail environment, especially in sectors like fashion or beauty. Be prepared to discuss specific examples of how you've motivated your team and improved sales performance.

✨Tip Number 3

Research the latest trends in luxury retail and be ready to discuss how these trends can impact store operations and customer service. Showing that you're up-to-date will set you apart from other candidates.

✨Tip Number 4

Network with professionals in the luxury retail sector. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights and potentially get referrals for the position.

We think you need these skills to ace Concession Manager

Team Leadership
Sales Management
Customer Service Excellence
Financial Acumen
Operational Management
Training and Development
Performance Monitoring
Inventory Management
Retail Strategy
Communication Skills
Problem-Solving Skills
Luxury Brand Knowledge
Motivational Skills
Sales Ceremony Understanding

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in luxury retail or similar environments. Emphasise your achievements in sales performance and team training.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the brand's values. Mention specific examples of how you've successfully managed a team and delivered exceptional customer service.

Highlight Relevant Skills: In your application, focus on skills such as leadership, operational management, and customer service excellence. Use keywords from the job description to demonstrate your fit for the role.

Showcase Your Results: Include quantifiable results in your application, such as sales targets met or exceeded, team performance improvements, or successful product launches. This will help illustrate your capability to manage a high-turnover store.

How to prepare for a job interview at Retail Human Resources plc

✨Showcase Your Leadership Skills

As a Concession Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any strategies you've used to enhance performance in a retail environment.

✨Understand the Brand Portfolio

Familiarise yourself with the luxury brands under the retailer's portfolio. Demonstrating knowledge about their products and values during the interview will show your genuine interest and alignment with the company's ethos.

✨Highlight Your Sales Experience

Since the role involves managing significant turnover, be ready to share specific examples of how you've successfully driven sales in previous positions. Discuss any experience you have with assisted selling and how it can elevate customer service.

✨Prepare for Operational Questions

The role requires operational excellence. Be prepared to answer questions about inventory management, training processes, and how you ensure a smooth back-of-house operation. This will demonstrate your capability to handle the operational aspects of the role.

Concession Manager
Retail Human Resources plc
Location: London
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