ServiceNow Solutions Architect/Consultant
ServiceNow Solutions Architect/Consultant

ServiceNow Solutions Architect/Consultant

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement ServiceNow solutions for diverse clients, optimising their digital transformation.
  • Company: Join a dynamic consultancy leading the way in digital transformation across various sectors.
  • Benefits: Enjoy flexible working options and the chance to work on high-impact projects.
  • Why this job: Be part of a collaborative culture, making strategic decisions and enhancing your skills with experienced professionals.
  • Qualifications: Experience as a ServiceNow Architect or Consultant, with expertise in multiple ServiceNow modules required.
  • Other info: Immediate applications encouraged for this exciting opportunity!

The predicted salary is between 48000 - 72000 £ per year.

Join a leading digital transformation consultancy. Our client, a dynamic and growing consultancy, is looking for a ServiceNow Solutions Architect/Consultant to join their expanding team. As a specialist in ServiceNow, you will play a key role in designing and delivering robust ServiceNow solutions across a range of sectors, supporting clients through their digital transformation journeys.

Key Responsibilities:

  • Lead the architecture, design, and implementation of ServiceNow solutions tailored to client requirements.
  • Engage with stakeholders to gather technical and business requirements and translate them into effective ServiceNow workflows and modules.
  • Deliver strategic consulting services, identifying opportunities to optimize business processes through ServiceNow.
  • Ensure solution designs are aligned with best practices and scalable enterprise architecture standards.
  • Work across various ServiceNow modules including ITSM, ITOM, HRSD, CSM, and more.
  • Provide leadership during pre-sales and client solution workshops.
  • Guide development teams with technical oversight, ensuring high-quality delivery and integration.

Experience:

  • Proven experience as a ServiceNow Architect or Senior Consultant in a client-facing role.
  • Strong expertise in multiple ServiceNow modules, especially:
  • ITSM (Incident, Problem, Change, Request)
  • ITOM (Discovery, CMDB, Event Management)
  • HRSD (Human Resources Service Delivery)
  • CSM (Customer Service Management)
  • Service Portal, Flow Designer, Integration Hub
  • Experience with designing and implementing integrations via REST/SOAP APIs and MID Servers.
  • Strong understanding of CMDB, service mapping, and data modelling.
  • Ability to manage client relationships and deliver workshops/presentations.
  • Knowledge of Agile/Scrum methodologies.
  • ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator.
  • This is a fantastic opportunity to work on high-impact projects, contribute to strategic decisions, and collaborate with experienced professionals across ServiceNow platform implementations and enhancements. Please apply immediately if you are interested.

    ServiceNow Solutions Architect/Consultant employer: GL Global

    Our client is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of a leading digital transformation consultancy. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work on high-impact projects across diverse sectors, all while being part of a supportive team that values each member's contributions.
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    Contact Detail:

    GL Global Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land ServiceNow Solutions Architect/Consultant

    ✨Tip Number 1

    Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about recent changes can help you stand out during interviews, as it shows your commitment to staying current in the field.

    ✨Tip Number 2

    Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the industry. This can lead to valuable insights and potential referrals for job opportunities.

    ✨Tip Number 3

    Prepare to discuss specific projects where you've successfully implemented ServiceNow solutions. Be ready to explain your role, the challenges faced, and how you overcame them, as this will demonstrate your practical experience and problem-solving skills.

    ✨Tip Number 4

    Showcase your leadership skills by discussing any experience you have in guiding teams or leading workshops. Highlighting your ability to manage client relationships and deliver presentations can set you apart from other candidates.

    We think you need these skills to ace ServiceNow Solutions Architect/Consultant

    ServiceNow Architecture
    ServiceNow Implementation
    Stakeholder Engagement
    Business Process Optimisation
    ServiceNow ITSM
    ServiceNow ITOM
    ServiceNow HRSD
    ServiceNow CSM
    Service Portal Development
    Flow Designer
    Integration via REST/SOAP APIs
    MID Server Configuration
    CMDB Management
    Data Modelling
    Client Relationship Management
    Workshop Facilitation
    Agile Methodologies
    Scrum Framework
    ServiceNow Certification

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the ServiceNow Solutions Architect/Consultant position. Tailor your application to highlight relevant experience and skills that align with the job description.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience as a ServiceNow Architect or Senior Consultant. Be specific about the ServiceNow modules you have worked with, such as ITSM, ITOM, HRSD, and CSM, and provide examples of successful projects you've led.

    Showcase Technical Skills: Detail your technical expertise in designing and implementing integrations via REST/SOAP APIs and MID Servers. Mention any certifications you hold, such as ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator, to strengthen your application.

    Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also demonstrates your passion for digital transformation and how you can contribute to the consultancy's goals. Use specific examples to illustrate your ability to engage with stakeholders and deliver strategic consulting services.

    How to prepare for a job interview at GL Global

    ✨Showcase Your ServiceNow Expertise

    Make sure to highlight your experience with various ServiceNow modules during the interview. Be prepared to discuss specific projects where you implemented ITSM, ITOM, HRSD, or CSM solutions, and how they benefited the client.

    ✨Understand the Client's Needs

    Demonstrate your ability to engage with stakeholders by discussing how you gather technical and business requirements. Share examples of how you've translated these into effective ServiceNow workflows and modules in past roles.

    ✨Discuss Best Practices

    Be ready to talk about best practices in ServiceNow architecture and design. Explain how you ensure that your solutions are scalable and aligned with enterprise architecture standards, as this is crucial for the role.

    ✨Prepare for Technical Oversight Questions

    Expect questions about guiding development teams and providing technical oversight. Prepare to share your approach to ensuring high-quality delivery and integration, as well as any challenges you've faced and how you overcame them.

    ServiceNow Solutions Architect/Consultant
    GL Global
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