Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage cleaning contracts, oversee staff, and ensure client satisfaction.
- Company: Join a leading European professional support services brand that values its people.
- Benefits: Enjoy £32,000 salary, uncapped commission, car allowance, and 35 days holiday.
- Why this job: Be part of an ethical company focused on sustainability and employee development.
- Qualifications: Experience in managing cleaning accounts and strong leadership skills required.
- Other info: Flexible home-based work with a focus on personal growth and team culture.
The predicted salary is between 28800 - 48000 £ per year.
An opportunity to join one of the market leaders in professional support services in Europe has arisen due to new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
- £32,000 basic
- Uncapped commission
- Car Allowance
- 35 days holiday per year (including bank holidays)
- Home based and Flexible hours
The Territory
Edinburgh and surrounding areas
Main Responsibilities of a Contracts Manager
- Contract/Site Management with 40-45 cleaning staff
- The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
- Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
- To ensure all client queries and complaints are dealt with in a timely and effective manner.
- To ensure that the financial performance of each contract is being controlled to the budgeted requirements.
- Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
- To assist the sales team as and when required.
- To ensure adequate supplies are onsite.
- To recruit, induct and train new staff.
- To resolve any disciplinary/grievance matters in line with company policy and procedure.
- To provide guidance, coaching and training to managers and supervisors.
The Person
- Experience in managing multiple commercial cleaning accounts
- Strong management style with experience in recruitment, on-boarding, training and development
- Passionate about people
- Health and Safety qualification or experience in this area
- Client liaison and presentation experience
- Full clean driving licence
Why Work for Us
- Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
- Equal Opportunities Employer who promotes diversity.
- Innovative Approach to the Employee Journey
- A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business.
Contract Manager - Contract Cleaning employer: raymond associates ltd
Contact Detail:
raymond associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Contract Cleaning
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in contract cleaning, especially around health and safety. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the cleaning industry, particularly those who have experience in contract management. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed cleaning contracts in the past. Highlight your achievements in client satisfaction and financial performance to showcase your capability.
✨Tip Number 4
Research our company values and culture thoroughly. Be ready to articulate how your personal values align with ours, as we place a strong emphasis on ethical business practices and employee development.
We think you need these skills to ace Contract Manager - Contract Cleaning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and commercial cleaning. Emphasise your skills in managing teams, client relationships, and financial performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and your management style. Mention specific examples of how you've successfully managed cleaning contracts and improved client satisfaction.
Highlight Health and Safety Knowledge: Since the role requires knowledge of H&S regulations, include any relevant qualifications or experiences related to COSHH, BICS, or IOSH in your application.
Showcase Your Leadership Skills: In your application, provide examples of how you've recruited, trained, and developed staff. Highlight your ability to resolve conflicts and manage disciplinary matters effectively.
How to prepare for a job interview at raymond associates ltd
✨Showcase Your Management Experience
Be prepared to discuss your previous experience managing cleaning contracts. Highlight specific examples where you successfully led teams, managed budgets, and improved service delivery.
✨Demonstrate Your Knowledge of Health & Safety
Since the role involves H&S responsibilities, brush up on relevant qualifications like COSHH, BICS, and IOSH. Be ready to explain how you've implemented safety protocols in past roles.
✨Prepare for Client Liaison Scenarios
Think of examples where you've effectively handled client queries or complaints. Practice articulating how you ensured client satisfaction and maintained strong relationships.
✨Emphasise Your Passion for People Development
The company values personal development, so share your approach to recruiting, training, and mentoring staff. Discuss how you foster a positive team environment and encourage growth.
