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- Tasks: Lead and support a team in delivering top-notch payroll services.
- Company: Join an award-winning professional services group focused on client experience and smart solutions.
- Benefits: Enjoy a competitive salary, annual bonus, and hybrid working options.
- Why this job: Be part of a growing team with ongoing training and a vibrant company culture.
- Qualifications: Experience in payroll management and strong leadership skills are essential.
- Other info: Opportunity to engage in social events and network within the industry.
The predicted salary is between 24000 - 36000 £ per year.
Location: Norwich
Salary: Up to £30,000 pa plus annual bonus (discretionary after probation)
Job type: Permanent, Full Time, Hybrid (3/2) 35 hours a week, Monday to Friday, 09:00 to 17:00
As a result of growth in demand for our services we are seeking a Payroll Team Leader to join our Payroll Services team based in Norwich on the Broadland Business Park.
About Us
The Group is a training, marketing, support and services business and an award-winning franchisor. We are a major professional services group who deliver the very best client experience backed up by first class advice and smart solutions for accountancy, tax, payroll and complementary financial services.
Our branded Payroll service works alongside our network of accountants to deliver end-to-end payroll services for their clients. We will also be developing a direct to market payroll service. You will receive support and guidance from our experienced team, as well as ongoing training via The Payroll Centre’s ACT platform.
The role
- Support & lead Payroll Associates & Payroll Administrators
- Manage holiday cover planning for the team
- Deal with complaints from Franchisees and clients
- Manage client and Franchisees expectations of Payroll Services
- Maintain the payroll assigned support site pages
- Provide online and face-to-face training for the Network in agreement with the Training Team
- Manage the Payroll related tickets in agreement with the Technical Team
- Provide 1-2-1s work reviews and Appraisals for payroll team members
- Manage the creation & maintenance of the payroll manual
- Lead the payroll meetings with the assistance of the Payroll Administrator
- Arrange & attend the payroll annual training for the team
- Keep up to date of payroll legislation and update the team
- Attend network social events to be a known contact for Payroll Services
- Oversee the annual P11D process
Payroll Duties
- Deliver payroll services in accordance with the letter of engagement with your assigned Franchisees and direct clients (see recurring compliance work)
- Understand the Letter of Engagement for Payroll Services to ensure you are working within the range of work that we have agreed to
- Understand and adhere to AML and GDPR agreements
- Manage all e-mail correspondence from your assigned Franchisee & their team.
- Provide phone cover as and when is assigned/required
- Manage admin tasks that help maintain good housekeeping of your Franchisees & clients e.g. keeping billing charges updated for your Franchisee
Payroll Team Leader employer: Ascent Sourcing Ltd
Contact Detail:
Ascent Sourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Team Leader
✨Tip Number 1
Familiarise yourself with payroll legislation and compliance requirements. This knowledge will not only help you in the role but also impress during interviews, showing that you're proactive and well-prepared.
✨Tip Number 2
Network with professionals in the payroll industry, especially those who work in similar roles. Attend relevant events or webinars to make connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Demonstrate your leadership skills by discussing any previous experience managing teams or projects. Highlighting your ability to lead and support others will resonate well with the responsibilities of a Payroll Team Leader.
✨Tip Number 4
Research StudySmarter and our payroll services thoroughly. Understanding our values and how we operate will allow you to tailor your approach and show genuine interest in being part of our team.
We think you need these skills to ace Payroll Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payroll management and leadership. Use specific examples that demonstrate your ability to support and lead a team, manage client expectations, and handle complaints effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for payroll services and your understanding of the role. Mention your familiarity with payroll legislation and your experience in training and supporting team members.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and organisational abilities. These are crucial for managing a payroll team and dealing with clients and franchisees.
Show Enthusiasm for Continuous Learning: Mention your willingness to engage in ongoing training and development, particularly through platforms like The Payroll Centre’s ACT. This shows you are committed to staying updated with industry standards and practices.
How to prepare for a job interview at Ascent Sourcing Ltd
✨Know Your Payroll Legislation
Make sure you brush up on the latest payroll legislation and compliance requirements. Being able to discuss these topics confidently will show that you're not only knowledgeable but also proactive in staying updated.
✨Demonstrate Leadership Skills
As a Payroll Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams, dealt with conflicts, or improved processes in previous roles.
✨Understand the Company’s Services
Familiarise yourself with the company's payroll services and how they integrate with their broader offerings. This will help you articulate how you can contribute to their goals and enhance client experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding client complaints or team management. Think of specific scenarios from your past experience where you successfully navigated challenges.
