Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support young people in settling into independent living and manage tenancy issues.
- Company: Marks Consulting Partners specialise in recruitment for housing services and public sector roles.
- Benefits: Gain valuable experience while making a real difference in young people's lives.
- Why this job: Join a supportive team focused on empowering youth and preventing homelessness.
- Qualifications: Effective communication skills and a proactive, empathetic approach are essential.
- Other info: Opportunities for training and personal development are available.
The predicted salary is between 36000 - 60000 £ per year.
Marks Consulting Partners are currently looking for a Tenancy Sustainment Officer to work with one of our Housing Association clients in London.
What the job will be doing:
- Assessing and supporting young people to settle into their new independent living home
- Manage complex arrears cases to ensure young people remain in their home
- Support young people who are at risk of losing their tenancy and create action plans to prevent eviction
- Maintain high levels of customer satisfaction
- Support with commissioning of new developments
What you will need:
- Effective communicator with natural ability to facilitate open and honest conversations.
- Respectful and empathetic, always considering the impact on our young people.
- Flexible, always adapting to changing needs.
- Engaging, committed to self-development by engaging with training and continuous learning.
- Proactive, always looking for creative ways of working.
How to Apply:
If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Tenancy Sustinment Officer employer: Marks Consulting Partners
Contact Detail:
Marks Consulting Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustinment Officer
✨Tip Number 1
Familiarise yourself with the specific challenges young people face when transitioning to independent living. This will help you demonstrate your understanding of their needs during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with young people. Attend relevant events or join online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare examples of how you've successfully managed complex cases or supported individuals in challenging situations. Being able to share these experiences can set you apart from other candidates.
✨Tip Number 4
Stay updated on current housing policies and support services available for young people. Showing your knowledge about the sector can impress potential employers and demonstrate your commitment to the role.
We think you need these skills to ace Tenancy Sustinment Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Tenancy Sustainment Officer. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in housing services or support roles. Use bullet points for clarity and focus on achievements that demonstrate your communication and problem-solving skills.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting young people and your understanding of the challenges they face. Provide specific examples of how you've successfully managed similar situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Marks Consulting Partners
✨Show Your Empathy
As a Tenancy Sustainment Officer, you'll be working closely with young people. Make sure to demonstrate your empathetic nature during the interview by sharing examples of how you've supported individuals in challenging situations.
✨Communicate Effectively
Effective communication is key in this role. Prepare to discuss how you facilitate open and honest conversations, perhaps by providing specific instances where your communication skills made a difference in resolving issues.
✨Be Flexible and Adaptable
The job requires flexibility to adapt to changing needs. Highlight your ability to adjust your approach based on the situation, and share examples of times when you successfully navigated unexpected challenges.
✨Demonstrate Proactivity
Show that you're proactive by discussing creative solutions you've implemented in past roles. This could include action plans you've developed to prevent eviction or innovative ways you've engaged with young people.
