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- Tasks: Join us as a cashier, managing club finances and ensuring smooth transactions.
- Company: Grosvenor is the UK's top casino operator, dedicated to safe gambling and customer satisfaction.
- Benefits: Enjoy structured training, career growth opportunities, and a vibrant team environment.
- Why this job: Be part of an exciting industry with a focus on teamwork, responsibility, and customer service.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours in a 24/7 operation, perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
Cashier – Reading South Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team. Job Description Grosvenor Casino, Reading South Grosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by the head cashier, which will enable you towards working independently very quickly. You will; Acknowledge, welcome and assist customers in the Cash Desk Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the cash desk and wider casino team To comply with all company procedures as required by the cash desk man To comply with the Gambling Act, its regulations and Gambling Commission license conditions and codes of practice. Where appropriate, recommend the loyalty program to customers Support with any cash or asset counts in the club Maintain thorough records and accounts of all operations in the cash desk as per the cash desk manual and requested by the head cashier Reports to the head cashier Qualifications Grosvenor Casino, Reading South Grosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by the head cashier, which will enable you towards working independently very quickly. You will; Acknowledge, welcome and assist customers in the Cash Desk Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the cash desk and wider casino team To comply with all company procedures as required by the cash desk man To comply with the Gambling Act, its regulations and Gambling Commission license conditions and codes of practice. Where appropriate, recommend the loyalty program to customers Support with any cash or asset counts in the club Maintain thorough records and accounts of all operations in the cash desk as per the cash desk manual and requested by the head cashier Reports to the head cashier Additional Information
Cashier - Reading South employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier - Reading South
✨Tip Number 1
Familiarize yourself with the Gambling Act and its regulations. Understanding these laws will not only help you in your role but also show us that you're serious about compliance and responsible gaming.
✨Tip Number 2
Highlight any previous experience in customer service or cash handling during your interactions. We value teamwork and service, so demonstrating your ability to work well with others and manage transactions efficiently will set you apart.
✨Tip Number 3
Show enthusiasm for the casino environment and our values of Service, Teamwork, Ambition, Responsibility, and Solutions. We want to see that you're excited about contributing to a positive customer experience and being part of our team.
✨Tip Number 4
Be prepared to discuss how you would handle various customer scenarios at the cash desk. This will demonstrate your problem-solving skills and readiness to assist customers effectively, which is crucial for this role.
We think you need these skills to ace Cashier - Reading South
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Cashier position at Grosvenor Casino. Understand the key responsibilities and qualifications required, such as compliance with gambling regulations and customer service skills.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in cash handling, customer service, or working in a fast-paced environment. Use specific examples to demonstrate your skills and how they align with the role.
Showcase Your Values: Grosvenor values Service, Teamwork, Ambition, Responsibility, and Solutions. Make sure to reflect these values in your application by providing examples of how you embody them in your work or personal experiences.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a cashier role.
How to prepare for a job interview at Grosvenor Casinos
✨Understand the Company Values
Familiarize yourself with Grosvenor's core values: Service, Teamwork, Ambition, Responsibility, and Solutions. Be prepared to discuss how you embody these values in your previous experiences.
✨Know the Gambling Regulations
Since compliance with gambling regulations is crucial for this role, make sure you have a basic understanding of the Gambling Act and its implications. This will show your commitment to responsible gaming.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully assisted customers in past roles. Highlight your ability to create a welcoming environment and handle transactions accurately.
✨Show Willingness to Learn
Express your enthusiasm for the detailed training program offered by the head cashier. Discuss your eagerness to develop your skills and work independently as part of the cash desk team.
