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For Companies At a Glance
- Tasks: Assist customers, maximise sales, and maintain store standards with a positive attitude.
- Company: Big Yellow is a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: Join a fun, supportive team where your personality and passion for helping others shine.
- Qualifications: No specific experience required; just bring your warm personality and eagerness to learn.
- Other info: Flexible hours, social events, and opportunities for career development await you!
About The Role
- Role: Part Time Sales Advisor
- Location: Poole
- Salary: £12.21 hourly rate, plus bonus and benefits
- Hours of work: 12 hours per week across 2 days.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement based on your contracted hours, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focused on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing—whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Part Time in Poole, Dorset employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time in Poole, Dorset
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or over the phone, demonstrate how your personality aligns with their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Be ready to discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Highlight your ability to work collaboratively in a team environment. Think of instances where you've contributed to a positive team dynamic or helped maintain a happy working atmosphere, as this is crucial for the role.
✨Tip Number 4
Prepare to discuss your adaptability and enthusiasm for varied tasks. Since the role involves multiple responsibilities, be ready to share how you thrive in dynamic environments and enjoy taking on new challenges.
We think you need these skills to ace Sales Advisor - Part Time in Poole, Dorset
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Part Time Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the company values personality traits like integrity, empathy, and a genuine passion for helping others, make sure to reflect these qualities in your cover letter and CV. Use specific examples from your past experiences to demonstrate these traits.
Highlight Customer Service Experience: Emphasise any previous customer service roles you have held. Provide examples of how you delivered excellent service and maximised sales opportunities, as this is crucial for the role.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific role. Use keywords from the job description and ensure that your documents are well-structured, clear, and free of errors before submitting them through our website.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Your Personality
Big Yellow values personality just as much as skills. Be yourself during the interview and let your warmth and friendliness shine through. Share personal anecdotes that highlight your integrity and empathy.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer, as this role heavily focuses on delivering exceptional service.
✨Emphasise Teamwork
Since the role involves working closely with a small team, be ready to talk about your teamwork experiences. Highlight how you contribute to a positive work environment and collaborate effectively with others.
✨Express Enthusiasm for the Role
Show your passion for the position and the company. Research Big Yellow's values and culture, and express how they resonate with you. A genuine enthusiasm can set you apart from other candidates.
