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- Tasks: Lead a team supporting global end-user technologies and optimise tech performance.
- Company: Join a highly reputable financial services corporation making waves in the industry.
- Benefits: Enjoy a competitive day rate and hybrid working options for better work-life balance.
- Why this job: Be at the forefront of tech adoption, driving innovation in a modern, secure infrastructure.
- Qualifications: Experience in leading teams and strong knowledge of Microsoft Windows and end-user technologies required.
- Other info: This is a 6/12 month project with a two-stage interview process starting ASAP.
The predicted salary is between 36000 - 60000 £ per year.
A highly reputable financial services corporation is seeking an experienced EUX / EUT Support Manager to lead a team of 2nd line engineers supporting global end-user technologies. In this role, you’ll collaborate closely with infrastructure, applications, and security teams to ensure seamless end-to-end performance across the organisation. You’ll play a key role in driving the adoption of Azure, SharePoint, Windows 11, and Intune, with your leadership being instrumental in optimising end-user technology and supporting the company’s transition to a modern, scalable, and secure infrastructure.
Our client is paying a day rate of £475 to £525 per day for a 6/12 month project to be based in Chatham or Wolverhampton on a hybrid basis (2/3 days).
Core responsibilities:- Manage workload and priorities for the End User Technology Team
- Automate, orchestrate, and integrate processes to simplify end user technology deployment
- Ensure End User Support targets are met or exceeded, with performance visibility through reporting and dashboards
- Manage the EUT budget, contribute to planning and reforecasting
- Collaborate with strategic partners to manage end user technology hardware and address performance issues
- Line manage and coach direct reports, handling performance, development, and recruitment
- Coordinate with third-party maintenance and support providers
- Maintain End User Support documentation and IT hardware/software asset register
- Excellent knowledge of Microsoft Windows Operating System is essential
- Experience leading a team responsible for end user technology is essential
- Good knowledge of End User Computing/Mobile Device Management/Collaboration Tools and Meeting Room technologies is essential
- Basic knowledge of Enterprise Technologies is essential
- Good knowledge of ITIL basics and principles is desirable
- Experience with End User Technologies such as Azure, Azure AD, SharePoint and Intune
2 stage interview process, to start ASAP.
End User Support Manager employer: Intec Select
Contact Detail:
Intec Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Support Manager
✨Tip Number 1
Familiarise yourself with the latest trends and updates in end-user technologies, especially Azure, SharePoint, and Intune. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the financial services sector, particularly those who work with end-user technologies. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing teams in a technical environment. Be ready to share specific examples of how you've successfully led projects or initiatives that improved end-user support.
✨Tip Number 4
Research the company’s culture and values, as well as their approach to technology adoption. Tailoring your conversation to align with their goals and demonstrating how you can contribute to their vision will make you a standout candidate.
We think you need these skills to ace End User Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with end-user technologies, team leadership, and any relevant certifications. Use keywords from the job description to demonstrate that you meet the core skill requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your previous experiences align with the responsibilities outlined in the job description. Mention specific technologies like Azure and SharePoint to show your familiarity.
Showcase Leadership Experience: Emphasise your experience in managing teams and projects. Provide examples of how you've successfully led a team in a similar environment, focusing on your ability to meet targets and improve performance.
Prepare for Interviews: Research common interview questions for managerial roles in IT support. Be ready to discuss your approach to team management, problem-solving, and how you would handle specific scenarios related to end-user technology.
How to prepare for a job interview at Intec Select
✨Showcase Your Leadership Skills
As an End User Support Manager, your ability to lead a team is crucial. Be prepared to discuss your previous experiences in managing teams, how you handle performance issues, and your approach to coaching and development.
✨Demonstrate Technical Knowledge
Make sure you have a solid understanding of the technologies mentioned in the job description, such as Azure, SharePoint, and Windows 11. Be ready to explain how you've used these tools in past roles and how they can benefit the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of specific examples where you've successfully managed end-user technology challenges or improved processes in your previous roles.
✨Understand the Company Culture
Research the financial services corporation and its values. Understanding their culture will help you tailor your responses and demonstrate how you align with their goals, especially regarding collaboration and performance optimisation.
