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- Tasks: Join us as a CRM/CX Strategist, crafting exceptional customer experiences daily.
- Company: Be part of an award-winning agency blending data, creativity, and technology.
- Benefits: Enjoy flexible working options and exciting corporate perks.
- Why this job: Make a real impact with well-known brands while growing your skills in a creative environment.
- Qualifications: We're looking for commercially minded individuals with a passion for customer experience.
- Other info: This role offers the chance to work on diverse projects with a talented team.
The predicted salary is between 28800 - 48000 £ per year.
We are working on behalf of an award-winning independent agency that blends data, creativity and technology to deliver exceptional customer experiences. With a growing portfolio of well-known B2C and B2B brands, they are known for creating work that not only looks great but also delivers measurable impact.
Due to continued growth, they are looking for a commercially minded CX Planner/Strategist to join the team.
CRM/CX Strategist employer: ADLIB Recruitment
Contact Detail:
ADLIB Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM/CX Strategist
✨Tip Number 1
Familiarise yourself with the latest trends in customer experience (CX) and customer relationship management (CRM). Being able to discuss current strategies and tools during your interview will show that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Network with professionals in the CX and CRM fields. Attend relevant events or webinars, and connect with people on platforms like LinkedIn. This can help you gain insights into the role and potentially get a referral.
✨Tip Number 3
Prepare to showcase your analytical skills. Be ready to discuss how you've used data to inform your strategies in previous roles. Highlighting specific examples will demonstrate your ability to blend data with creativity.
✨Tip Number 4
Research the agency's portfolio and understand their key clients. Tailoring your conversation to reflect your knowledge of their work and how you can contribute to their success will make a strong impression during the interview.
We think you need these skills to ace CRM/CX Strategist
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the CRM/CX Strategist position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: When crafting your CV and cover letter, focus on your previous experience in customer experience (CX) and CRM strategies. Use specific examples that demonstrate your ability to blend data, creativity, and technology.
Showcase Your Impact: In your application, emphasise measurable outcomes from your past work. Highlight any successful campaigns or projects where you improved customer experiences or drove business results.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description and reflect the agency's values and mission in your writing to show that you are a great fit.
How to prepare for a job interview at ADLIB Recruitment
✨Understand the Company’s Values
Before your interview, take some time to research the agency's values and mission. This will help you align your answers with what they stand for and demonstrate that you're a good cultural fit.
✨Showcase Your Data Skills
As a CRM/CX Strategist, you'll need to blend data with creativity. Be prepared to discuss specific examples of how you've used data to inform customer experience strategies in the past.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or improve existing strategies. Practise articulating your thought process clearly and logically, as this will showcase your strategic thinking abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about their current projects or future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
