Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee hotel operations at night, ensuring top-notch customer service and safety.
- Company: Join Dalata Hotel Group, a growing hospitality leader across Ireland, the UK, Germany, and the Netherlands.
- Benefits: Enjoy free meals, discounts on stays, extra annual leave, and development opportunities.
- Why this job: Make an impact in a supportive environment while developing your career with mentorship.
- Qualifications: Previous nights or hotel reception experience and excellent organisational skills required.
- Other info: Inclusive employer encouraging diverse applicants; located in vibrant Cardiff city centre.
The predicted salary is between 28800 - 43200 £ per year.
Night Supervisor (Maternity Cover 12 months Fixed Term, Full time 40 hours)
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
- Free employee meals on duty.
- 50% Off F&B in all properties.
- €60/£60 employee rate on rooms for all Dalata-owned hotels.
- 30% off rate for your Friends & Family.
- Extra AL day for every year worked (5 days to a maximum of 5 days).
- Employee Assistance Programme.
- SAYE (Save As You Earn Scheme).
- Pension access (Ask your HR Manager for local pension information).
- Development Opportunities through our Dalata Academy - support your career journey.
- Staff Appreciation Initiatives, fun team-building activities and regular charity events.
Your Job:
- Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
- Guest relations.
- Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid.
- Performed front Office duties, including running the night audit report and checking and check-out guests.
- Supervising the night porter.
- Food & Beverage service at night.
- Ensuring meeting rooms are set to the correct standard.
- Contribute to the efficient running of the hotel.
What You Will Need:
- Previous Nights or hotel reception experience is essential.
- At least 2 years of experience working in a customer/guest-facing position.
- Good computer skills and knowledge of Opera would be an advantage.
- Excellent organisational skills and the ability to oversee & delegate work to others.
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their initiative, as well as being capable of working as part of a team.
About Us
Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we will keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please contact the HR Manager or the hiring property that is advertising.
At Clayton Hotel Cardiff, everything we do is a little more personal. Located in Cardiff city centre, it's a place that has everything from food, culture and entertainment. Clayton Hotel Cardiff is located on St Mary Street, a short stroll from the city's most famous shopping centre, St. Davids Shopping Centre. Explore Cardiff Castle, enjoy a picnic in Bute Park, join a walking tour of the city or explore a little further afield to Cardiff Bay by foot or boat, the City is yours with all kinds of options.
Night Supervisor (Maternity Cover Fixed Term) employer: Clayton Hotel Cardiff
Contact Detail:
Clayton Hotel Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor (Maternity Cover Fixed Term)
✨Tip Number 1
Familiarise yourself with the Dalata Hotel Group's values and culture. Understanding their commitment to internal development and employee support can help you align your answers during interviews, showcasing how you fit into their vision.
✨Tip Number 2
Highlight your previous experience in night supervision or hotel reception roles. Be ready to discuss specific situations where you demonstrated excellent customer service and problem-solving skills, as these are crucial for the Night Supervisor position.
✨Tip Number 3
Prepare to discuss your organisational skills and ability to delegate tasks effectively. Think of examples from your past work where you successfully managed a team or ensured smooth operations during busy periods.
✨Tip Number 4
Showcase your knowledge of health and safety protocols relevant to hotel operations. Being able to speak confidently about your experience with fire safety, security checks, and first aid will demonstrate your readiness for the responsibilities of the role.
We think you need these skills to ace Night Supervisor (Maternity Cover Fixed Term)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in night supervision or hotel reception roles. Emphasise your customer service skills and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how your previous experiences have prepared you for the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as organisational abilities, teamwork, and initiative. If you have experience with Opera or similar systems, be sure to mention it as it could give you an edge.
Show Enthusiasm for Development: Express your eagerness to take advantage of the development opportunities offered by Dalata Hotel Group. Mention how you value continuous learning and how you see yourself growing within the company.
How to prepare for a job interview at Clayton Hotel Cardiff
✨Showcase Your Night Experience
Make sure to highlight any previous experience you have in night supervision or hotel reception roles. Discuss specific situations where you successfully managed guest relations or handled emergencies, as this will demonstrate your capability for the role.
✨Emphasise Customer Service Skills
Since the job requires a high level of customer service, prepare examples of how you've gone above and beyond for guests in past positions. This could include resolving complaints or creating memorable experiences for customers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and delegate tasks effectively. You might want to share a scenario where your organisational skills led to a smoother operation during a busy night shift.
✨Familiarise Yourself with Health & Safety Protocols
Since health and safety are crucial for this role, brush up on relevant protocols, especially those related to fire safety and first aid. Showing that you understand these responsibilities will set you apart from other candidates.
