Exchange Support Engineer - DV/SC Clearance

We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and DV Clearance. Salary on offer is between £55K – £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible.

Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community.

Responsibilities:

As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure.

Your Experience & Skills:

• Microsoft Exchange (2013 or later) – Strong understanding of Exchange architecture, services, and troubleshooting.
• Collaboration & Communication Tools – Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010).
• SharePoint Expertise – Experience with SharePoint Designer, workflows, and web parts.
• Active Directory (AD) – Deep knowledge of forest/domain architecture, replication, and disaster recovery.
• Exchange Components – Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR).
• Backup & Recovery – Experience with backup applications, Exchange database restoration, and high availability features.
• Security & Networking – Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID.
• Troubleshooting & Monitoring Tools – Proficiency in using Exchange Best Practice Analyzer, MPS Reports.
• ITIL Best Practices – Familiarity with ITIL methodologies for structured service management.

Please apply for immediate interview!