Parking Debt Recovery Officer

Interim Debt Recovery Officer – Parking Services
London Based – 2-3 days in office per week
Inside IR35
Initial 6-month contract

Panoramic Associates is currently working with a Local Authority client based in London to facilitate the appointment of an experienced Debt Recovery Officer to support the Parking Services team with the enforcement and recovery of unpaid Penalty Charge Notices (PCNs) and parking-related debts.

This role requires strong knowledge of TEC processes and experience managing complex casework, including N244 applications, revoking enforcement orders, statutory declarations, and out-of-time applications.

Responsibilities of the Role:

• Manage the end-to-end recovery of unpaid PCNs and parking debts, including progression through the Traffic Enforcement Centre (TEC).
• Handle and respond tostatutory declarations, witness statements, and revocation applications.
• Prepare and submit N244 applications and supporting legal documentation to court.
• Process out-of-time applications and liaise with courts, debtors, and internal legal teams.
• Liaise with enforcement agents to monitor and support ongoing enforcement activity.
• Ensure compliance with relevant legislation, including the Traffic Management Act 2004 and related enforcement regulations.
• Maintain accurate records using back-office systems and contribute to performance tracking.

To be successful in the role you will have:

• Prior experience in debt recovery, ideally within a local authority parking enforcement environment.
• Strong working knowledge of TEC processes, N244 procedures, and the handling of statutory declarations and out-of-time debt applications.
• Familiarity with the Traffic Management Act 2004 and associated enforcement legislation.
• Experience using parking case management systems such as Civica, Imperial, or equivalent.
• Excellent written and verbal communication skills, and the ability to manage sensitive and complex casework.

Next Steps

This role is an initial 6-month contract with a likely extension or potential to go permanent. You will be required to be in the office 2-3 days per week, with the remainder remote.

Interviews will be taking place in the next couple of weeks. If you are interested in knowing more, apply via the advert or contactRashani Associates.