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- Tasks: Assist customers, provide product advice, and handle sales orders in a dynamic environment.
- Company: Wolseley Building Services is a leading trade merchant in the UK and Ireland, focused on people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, annual leave, pension scheme, healthcare access, and discounts.
- Why this job: Join a supportive team with opportunities for skill development and career growth through our Talent Guild.
- Qualifications: Previous customer service and warehouse experience preferred; strong work ethic and eagerness to learn essential.
- Other info: Full-time role, Monday to Friday, with a positive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Wolseley Building Services - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Sales Advisor based in Edinburgh, you’ll be responsible for:
- Being a point of contact for customers on the counter and assisting them by understanding their specific needs to provide product advice and recommendations
- Handling customer phone calls with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Producing accurate quotes for customers within agreed time frames - raising purchase orders and processing sales orders
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm.
And here’s what we’d like you to have:
- Ideally you will have previous industry experience
- Proven experience in a customer service focused environment and confident with customer interactions
- Proven experience of working in a warehouse
- Good organisational skills with attention to detail and the ability to handle multiple tasks simultaneously to meet deadlines
- A strong work ethic with a positive attitude and eagerness to learn
- Dependable team player, prepared to support in all areas of the branch
We look forward to receiving your application!
Sales Advisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Wolseley Building Services and their product range. Understanding their offerings will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer interactions, ensuring you can provide exceptional service as a Sales Advisor.
✨Tip Number 3
Highlight any previous experience in sales or warehouse environments during your conversations. Sharing specific examples of how you've maximised sales opportunities or managed stock will make you stand out.
✨Tip Number 4
Show your enthusiasm for learning and development. Mention your eagerness to participate in the Wolseley Talent Guild, as this demonstrates your commitment to growing within the company.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to build relationships and provide exceptional service, as these are key aspects of the Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your previous industry experience and how it aligns with the responsibilities outlined in the job description. Be sure to express your eagerness to contribute to the team.
Highlight Relevant Skills: In your application, emphasise skills such as organisation, attention to detail, and the ability to multitask. These are crucial for managing customer interactions and warehouse duties effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are important traits for a Sales Advisor.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company
Before your interview, take some time to research Wolseley Building Services. Understand their values, services, and what sets them apart in the industry. This will help you tailor your answers and show genuine interest.
✨Showcase Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer interactions, resolved issues, or built strong relationships. This will demonstrate your capability in this area.
✨Demonstrate Organisational Skills
The role requires good organisational skills and the ability to multitask. Be ready to discuss how you manage your time and prioritise tasks, especially in a busy environment like a warehouse or retail setting.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team culture, opportunities for growth within the company, or specifics about the role. It shows your enthusiasm and helps you assess if it's the right fit for you.
