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- Tasks: Support the Systems Team with NetSuite ERP and IT infrastructure tasks.
- Company: Join a dynamic company in High Wycombe, offering a vibrant work culture.
- Benefits: Enjoy 34 days holiday, private medical health, and a performance bonus.
- Why this job: Kickstart your IT career with hands-on experience and training opportunities.
- Qualifications: A relevant degree in IT, Computer Science, or Computer Management is required.
- Other info: Work Monday to Friday with one day of remote work each week.
The predicted salary is between 20000 - 28000 £ per year.
Location: High Wycombe, Bucks
Salary: £25,000 - £27,000 depending on experience - £1,000 company performance bonus per year
Monday - Friday - 8:45am - 5pm
34 days holiday including bank holidays
Pension - Private Medical Health - Lots more benefits
In summary, the role is to support the Systems Team in the smooth running of the NetSuite ERP system, other applications, and IT infrastructure of the company. This support is facilitated by taking day-to-day responsibility for various activities. These include first line NetSuite support, NetSuite project tasks, NetSuite user training, general application and IT support together with coordination of IT subcontracted services and related duties.
Duties include:
- NetSuite Database management, development and support
- Work with systems team to become the first point of contact for NetSuite user support, appraise the issue to resolve simple training issues quickly without assistance; ensure tickets are logged or escalate where appropriate.
- Assist in provision of NetSuite induction and user training where required.
- Be first point of contact for IT issues as they arise; appraise the issue quickly to solve simple IT problems without assistance; ensure tickets are resolved, but escalate where appropriate.
- Assist systems team in relation to new starters and leavers, which may include (but not limited to) provision of phones, hardware, software, door entry fobs etc.
- Assist the systems team on maintenance and troubleshooting of issues (e.g., phone provider, leased internet line provider, 3rd party software).
If you have a relevant Degree - IT - Computer Science - Computer Management then this is the role for you.
Graduate IT Administrator employer: CPI Selection
Contact Detail:
CPI Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Administrator
✨Tip Number 1
Familiarise yourself with NetSuite ERP before applying. Understanding its functionalities and common issues will help you stand out during interviews, as you'll be able to demonstrate your knowledge and readiness to support users effectively.
✨Tip Number 2
Network with current or former IT Administrators, especially those who have worked with NetSuite. They can provide insights into the role and share tips on how to excel in the position, which can be invaluable during your application process.
✨Tip Number 3
Showcase any relevant experience with user training or support in your conversations. Being able to communicate effectively and assist others is crucial for this role, so highlight any past experiences where you've successfully trained or supported users.
✨Tip Number 4
Prepare for potential technical questions related to general IT support. Brush up on troubleshooting techniques and common IT issues, as demonstrating your problem-solving skills can significantly boost your chances of landing the job.
We think you need these skills to ace Graduate IT Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to IT administration and support. Emphasise any experience with NetSuite or similar ERP systems, as well as your ability to troubleshoot IT issues.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your degree in IT or Computer Science and how it has prepared you for this role. Include examples of your problem-solving skills and any relevant projects you've worked on.
Showcase Your Technical Skills: In your application, clearly list your technical skills, especially those related to database management and general IT support. If you have experience with user training or support, make sure to highlight that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Administrator role.
How to prepare for a job interview at CPI Selection
✨Know Your NetSuite
Since the role involves supporting the NetSuite ERP system, make sure you understand its basic functionalities. Familiarise yourself with common issues users face and think about how you would resolve them.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss examples of how you've solved IT problems in the past. Highlight your ability to assess issues quickly and escalate when necessary, as this is crucial for the first line support role.
✨Show Enthusiasm for Learning
As a graduate, it's important to convey your eagerness to learn and grow within the company. Talk about any relevant projects or coursework that demonstrate your commitment to developing your IT skills.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture and team dynamics are a good fit for you.
