Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Knowledge Engineer, providing IT support and managing projects.
- Company: We're a dynamic IT company in Central London, part of a diverse group.
- Benefits: Enjoy remote work options, flexible hours, and a collaborative environment.
- Why this job: Be at the heart of our growth, tackling exciting challenges and making an impact.
- Qualifications: Experience in network/server maintenance and strong problem-solving skills required.
- Other info: Fluent communication in Japanese and English is essential.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking IT Engineers and IT Project Leaders for an IT company located in Central London. Our company is part of a diversified group based in London, with businesses in restaurant management, investment, real estate brokerage, and management consulting. In this position, you will be responsible for providing comprehensive IT support to companies within the group as well as offering services to external clients.
As our group experiences rapid growth, the IT department plays a crucial role in supporting the core of our business. Therefore, the scope of this position is broad, ranging from IT infrastructure operation and maintenance, security management, and technical support for end users, to the planning and implementation of new projects. Our office, which houses multiple group companies, fosters close collaboration, enabling an environment where open communication allows for the flexible and prompt proposal and execution of new ideas and solutions.
We welcome applicants who possess advanced technical skills and a proactive approach to problem-solving.
Location: London Zone 1
Job Responsibilities:
- Network and Server Maintenance & Operation:
- Maintenance, management, operation, installation, configuration, and replacement of network equipment
- Troubleshooting and recovery response in case of system failures
- Continuous performance monitoring and early detection and preventive resolution of potential issues
- Maintenance and operation of servers (e.g., email servers, web servers)
- Providing technical support to employees of various group companies
- Responding to IT-related inquiries and providing technical assistance
- Configuration and management of PCs, software, networks, and user accounts (e.g., Microsoft 365)
- Providing training and advice on the use of various IT infrastructures
- Formulating and executing data backup plans, and managing data recovery
- Developing and implementing IT security policies, and preventing and managing information leakage risks
- Implementing countermeasures against external cyber-attacks and strengthening internal security
- Developing and updating IT operation manuals
- Planning and executing new projects, and project management
Requirements:
- Experience in network and server construction and maintenance
- In-depth knowledge of Microsoft 365 services
- Strong problem-solving abilities and troubleshooting skills
- Excellent communication skills in both Japanese and English
- Project management skills
- Must have a valid visa to work in the UK
Preferred Qualifications:
- Experience in website operation and production
- Experience or interest in project management
- Unrestricted work visa in the UK
Salary: Negotiable, based on experience
Start Date: To be decided during the interview
Working Hours: Monday - Friday, 9:00 AM - 6:00 PM (compensatory time off available for weekend work)
Come and join this brilliant Firm!
Knowledge Engineer REMOTE employer: ita-net (UK) ltd.
Contact Detail:
ita-net (UK) ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Knowledge Engineer REMOTE
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially Microsoft 365 services. Being able to discuss your experience and knowledge of these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Highlight any previous experience you have in IT support or project management. Be prepared to share examples of how you've successfully managed projects or resolved technical issues, as this will show your proactive approach to problem-solving.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly in both English and Japanese. This will help you convey your ideas effectively during the interview and demonstrate your bilingual capabilities.
✨Tip Number 4
Research the company’s diverse business sectors and think about how your IT skills can support their various needs. Showing that you understand their operations and can contribute to multiple areas will make you a more attractive candidate.
We think you need these skills to ace Knowledge Engineer REMOTE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network and server maintenance, as well as your knowledge of Microsoft 365 services. Use specific examples to demonstrate your problem-solving abilities and project management skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive approach aligns with their needs and provide examples of past experiences that showcase your technical skills and ability to support end users.
Highlight Language Proficiency: Since excellent communication skills in both Japanese and English are required, make sure to clearly state your language proficiency in your application. If you have any certifications or relevant experiences, include those as well.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an IT role.
How to prepare for a job interview at ita-net (UK) ltd.
✨Showcase Your Technical Skills
Make sure to highlight your experience with network and server maintenance, as well as your in-depth knowledge of Microsoft 365 services. Be prepared to discuss specific projects where you've successfully implemented these skills.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled technical challenges in the past. Companies are looking for candidates who can think on their feet and provide proactive solutions to IT issues.
✨Communicate Effectively
Since excellent communication skills in both Japanese and English are required, practice articulating your thoughts clearly. Consider conducting a mock interview with a friend to refine your responses.
✨Understand the Company Culture
Research the company's diverse business areas and their collaborative environment. Be ready to discuss how you can contribute to their growth and support their IT needs effectively.
