Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing site contracts and provide daily facilities management support.
- Company: EMCOR UK revolutionises facilities management with a focus on innovation and people.
- Benefits: Enjoy 25 days holiday, company sick pay, and flexible benefits.
- Why this job: Join a team that values collaboration and strives for a better workplace experience.
- Qualifications: Technical Certificate or Diploma; IOSHH or NEBOSH qualified; experience in facilities management.
- Other info: We celebrate diversity and encourage applicants from all backgrounds.
The predicted salary is between 28000 - 40000 £ per year.
Location: Varey Road, Congleton (CW12 1PF) covering multiple sites in Cheadle and Congleton.
Salary: £34,000 + OT
Working Hours: Monday to Friday 08:00 am - 17:00 pm (40 hours per week)
Contract Type: Permanent
Benefits: 25 days holidays + Bank Holidays, Company Sick Pay, Flex Benefits - EMCOR UK Discount Scheme
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to create a better world at work.
Role Overview: To assist the Operations Manager in the operation of site contracts in line with divisional objectives and offer day-to-day client facilities management support.
What you’ll do:
- Review and evaluate existing soft & hard services contracts, to provide KPI and SLAs
- Provide day to day hard & soft services contract management (cleaning, vending, catering, contractor management etc)
- Production of accurate contract performance reports weekly, monthly, as and when requested
- Production of helpdesk related reports
- Communication to client departments of completed and planned works
- Provide day-to-day FM operational support to the client
- Client liaison and complaint management
- Dealing with subcontractor and supplier enquiries
- Comply with any additional ad-hoc instructions which may be given
- Assist with overseeing Planned Preventive Maintenance scheduling
- Operating as a member of the EMCOR team, to lead and support all site based services
- Ensure KPIs/SLAs are met and communicated to the Team
- Plan and co-ordinate team briefings and Toolbox Talks
- Review staffing levels and labour costs ensuring that they remain within the budget at all times
- Provide monthly operational reports including budget performance against agreed targets
- Influence and encourage collaboration, knowledge sharing and best practice across site(s)
- Regularly meet with the client to communicate key contract issues in support of sustaining partnership values and the smooth running of the business
- Deliver all the required outputs against the agreed KPIs whilst striving to improve performance beyond the baseline target
- Identify cost reduction opportunities resulting from improved / changed maintenance techniques
- Manage/assist in recruitment procedures to ensure legislation and processes are adhered in order to identify suitable candidates with key skills and attributes
- Assist in the duties/responsibilities of the Operations Manager in any absence
- To perform any other reasonable duties required by the Operations Manager and/or Account Director
Person Specification:
- Technical Certificate or Diploma
- IOSHH or NEBOSH Qualified
- Experience of Producing & Reviewing RAMS
- Experience within a similar role, managing the delivery of complex high value contracts with both hard & soft services experience
- Experience of using Word, Excel, CMMS and Helpdesk Packages
- An excellent level of interpersonal and customer relationship skills, with an emphasis on accuracy
- Communication skills - a good use of oral and written skills to communicate, in detail, accurately
- Ability to sustain effective relationships by understanding the importance of professionalism and able to handle complaints effectively
- Ability to plan and organise in a timely manner, prioritising workloads effectively
- Drive and determination by accepting challenges and striving towards departmental, personal & company goals & Objectives
- Reliable and resilient under pressure, accepting responsibility and taking ownership & Accountability
- Has a detailed understanding of operational needs, having a thorough awareness of commercial implications of actions.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Assistant Facilities Manager employer: EMCOR Group (UK) Plc
Contact Detail:
EMCOR Group (UK) Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Familiarise yourself with EMCOR UK's values and mission. Understanding their commitment to creating a better world at work will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience in managing both hard and soft services contracts. Be prepared to discuss specific examples of how you've successfully handled similar responsibilities in previous roles, as this will demonstrate your capability to meet the demands of the Assistant Facilities Manager position.
✨Tip Number 3
Prepare to discuss your approach to client liaison and complaint management. EMCOR UK values strong interpersonal skills, so think of scenarios where you've effectively resolved issues and maintained positive relationships with clients.
✨Tip Number 4
Research the latest trends in facilities management, particularly around sustainability and efficiency. Being knowledgeable about current practices will not only impress your interviewers but also show that you're proactive and forward-thinking, qualities that are essential for this role.
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly with hard and soft services. Use specific examples that demonstrate your ability to manage contracts and meet KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with EMCOR UK's mission of creating a better world at work and provide examples of how you've successfully managed similar responsibilities in the past.
Highlight Relevant Qualifications: Clearly list any technical certificates or diplomas you hold, such as IOSHH or NEBOSH qualifications. This will show that you have the necessary credentials for the role and understand the importance of safety and compliance.
Showcase Interpersonal Skills: Since the role involves client liaison and complaint management, emphasise your interpersonal and communication skills. Provide examples of how you've effectively handled complaints or built strong relationships with clients in previous roles.
How to prepare for a job interview at EMCOR Group (UK) Plc
✨Know Your Contracts
Familiarise yourself with the types of hard and soft services contracts EMCOR UK manages. Be prepared to discuss how you would evaluate these contracts and ensure KPIs and SLAs are met.
✨Demonstrate Communication Skills
Since client liaison is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively managed client relationships or resolved complaints in the past.
✨Showcase Your Technical Knowledge
Highlight any relevant qualifications like IOSHH or NEBOSH, and be ready to discuss your experience with RAMS and CMMS. This will show your technical competence and understanding of operational needs.
✨Emphasise Team Collaboration
Discuss your experience working as part of a team and how you encourage collaboration and knowledge sharing. EMCOR values teamwork, so demonstrating your ability to work well with others will be beneficial.
