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For Companies At a Glance
- Tasks: Manage client accounts and identify new business opportunities in IT services.
- Company: Join a leading IT Managed Service Provider with over 30 years of experience.
- Benefits: Enjoy a competitive salary, performance bonuses, and professional development opportunities.
- Why this job: Make a significant impact in a dynamic company while working on innovative IT solutions.
- Qualifications: Experience in IT account management, strong communication skills, and knowledge of cloud and cyber security.
- Other info: Flexible working with office visits twice a week in Birmingham.
The predicted salary is between 36000 - 54000 £ per year.
Location: Birmingham - Flexible working but will need to work from their Birmingham City Office 2-times a week
Key skills: IT Sales, IT Account Management, New Business, O365, MS CSP, Cloud, DRAAS, Hosted Services, IT Managed Services, West Midlands, East Midlands, Business Development, BDM, Sales Development
Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Manager on behalf of a leading IT Managed Service Provider (MSP). Our client has over 30 years trading experience and has a number of trading accounts across various verticals within the Private and Public sectors.
The Role
As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications.
Key Responsibilities:
- Manage and grow a portfolio of existing client accounts.
- Identify new business opportunities and upsell/cross-sell services.
- Collaborate with internal teams to ensure the delivery of client projects on time and within budget.
- Maintain in-depth knowledge of the company's products and services, particularly in cloud, infrastructure, and cyber security.
- Develop and present proposals that meet client needs and business objectives.
- Work closely with technical teams to tailor solutions for specific client requirements.
Ideal Candidate:
- Proven experience as an Account Manager within the IT or Telecoms sector, ideally with an MSP.
- Knowledge or experience in Hosted Cloud, Infrastructure, or Cyber Security Solutions.
- Strong interpersonal skills and the ability to build rapport with clients.
- Ability to work independently while contributing to a larger team effort.
- Demonstrated success in managing accounts and driving business growth.
- Excellent communication and presentation skills.
What’s on Offer:
- Competitive salary of up to £45,000 per year
- Performance-related bonuses
- Professional development opportunities
- The chance to work with a rapidly growing and innovative company
If you are an experienced Account Manager with a passion for IT solutions and are looking to make a significant impact in a forward-thinking business, we would love to hear from you!
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT services, especially in cloud computing and cyber security. This knowledge will not only help you in conversations but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the IT sector, particularly those who work with Managed Service Providers. Attend industry events or webinars to connect with potential colleagues and clients, which can give you insights into the role and company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts and driven business growth in previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will make you stand out.
✨Tip Number 4
Research the company’s existing client base and their services. Understanding their current offerings and market position will allow you to propose innovative ideas during interviews, showcasing your proactive approach and strategic thinking.
We think you need these skills to ace Information Technology Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT account management and sales. Emphasise your achievements in managing client accounts and driving business growth, particularly in the IT or Telecoms sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT solutions and your understanding of the company's services. Mention specific skills like cloud-based infrastructure and cyber security that align with the job description.
Highlight Key Skills: In your application, clearly outline your key skills such as relationship management, business development, and communication. Use examples from your past roles to demonstrate how you've successfully managed accounts and identified new business opportunities.
Showcase Your Knowledge: Demonstrate your knowledge of the company's products and services in your application. Mention any relevant experience you have with O365, MS CSP, or other technologies mentioned in the job description to show you're a good fit.
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Products Inside Out
Make sure you have a solid understanding of the company's IT services, especially in cloud solutions, cyber security, and managed services. Being able to discuss these topics confidently will show your potential employer that you're genuinely interested and knowledgeable.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully managed accounts and driven business growth in the past. Highlight specific instances where you've upsold or cross-sold services, as this is crucial for the role.
✨Showcase Your Interpersonal Skills
Since building rapport with clients is key, be ready to discuss how you've developed strong relationships in previous roles. Use anecdotes that illustrate your ability to communicate effectively and work collaboratively with both clients and internal teams.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare insightful questions about the company's future projects, team dynamics, or client management strategies. This shows your enthusiasm and helps you assess if the company is the right fit for you.
