Case Handler - Marine Casualty

Case Handler – Marine Casualty – Southeast London (Hybrid post-onboarding)

A respected international firm specialising in marine insurance services is seeking a Case Handler to join their Cargo Casualty Management (CCM) department based in Southeast London. This is a unique opportunity for someone with a maritime background – ideally from a P&I Club, legal, marine insurance, average adjusting, or seafaring environment – to apply their specialist knowledge in the investigation and handling of marine casualties on behalf of cargo insurers worldwide.

Key Responsibilities:

• Handle a variety of marine casualty cases, primarily on behalf of international cargo insurers
• Investigate and assess the cause, liability, and quantum of marine incidents
• Liaise with surveyors, shipowners, insurers, lawyers, and other stakeholders
• Draft reports, correspondence, and case summaries with clarity and accuracy
• Maintain case files, ensuring documentation is thorough and compliant
• Contribute to internal knowledge sharing and process improvement

Requirements:

• Background in marine insurance, P&I, maritime law, average adjusting, or seafaring
• Understanding of marine liability and cargo claims processes
• Strong written and verbal communication skills
• Ability to manage multiple case files and deadlines simultaneously
• Analytical mindset with a problem-solving approach
• Collaborative attitude and ability to integrate into a multidisciplinary team