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- Tasks: Lead the launch and growth of a new digital retail bank product suite.
- Company: Join an ambitious international bank transforming digital banking experiences.
- Benefits: Enjoy hybrid working with 3 days in the office and 2 days from home.
- Why this job: Be part of a pivotal transformation, shaping customer-centric banking solutions.
- Qualifications: Degree in Marketing, Business, or Financial Services; relevant product management certifications.
- Other info: Work closely with industry leaders and drive innovative banking initiatives.
The predicted salary is between 43200 - 72000 £ per year.
Talensa are working exclusively with a well-established ambitious International bank who are on a mission to transform their banking proposition, advance digital banking capability, create new services and engender customer-centric experiences across the markets they serve.
This Product Leader position is looking for an experienced Retail Banking Product Lead or Head of Retail Banking Products to play a vital role in launching and growing their new digital retail bank proposition and product suite.
Reports to and works closely with one of the most prolific retail banking leaders in the industry ensuring that strategic steer, working alongside CRM and Marketing leads you will be the Retail banking product specialist developing and implementing the product roadmap to meet customer needs and expand services across their target markets.
Requiring proven experience in commercial management for retail banking products including pricing, CX journey, acquisition, retention, performance data metrics and feedback loops that facilitate customer strategy and drive growth metrics. Champion customer-centricity across the bank to embed the voice of the customer in key initiatives.
Key Skills & Expertise Required:
- Proven track record successfully launching / developing everyday retail / digital banking products such as Banking Current Accounts, Deposit Accounts, Savings, ISAs, Personal Loans and Credit Products.
- Experienced owning commercial product management - pricing, proposition optimisation and customer journey (CX).
- Strategic thinker with the ability to translate vision into actionable initiatives.
- Excellent stakeholder engagement and proactive collaboration skills able to work cross-functionally and lead on key initiatives.
Qualifications:
- Degree in Marketing, Business, Financial services or related / equivalent field.
- Professional certifications related in Product Management, CX, Digital, Banking.
Located: London City, Hybrid working - 3 days in office, 2 WFH. This is an exciting and pivotal transformation time to join and pick up the Head of Product role as they build out their new digital retail banking proposition.
Product Lead - Home Based employer: Talensa Partners
Contact Detail:
Talensa Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Lead - Home Based
✨Tip Number 1
Network with professionals in the retail banking sector, especially those who have experience in digital banking. Attend industry events or webinars to connect with potential colleagues and leaders in the field, as personal connections can often lead to job opportunities.
✨Tip Number 2
Stay updated on the latest trends in digital banking and customer experience. Follow relevant blogs, podcasts, and news sources to ensure you can speak knowledgeably about current innovations and how they can be applied to the role you're targeting.
✨Tip Number 3
Prepare to discuss specific examples of your past successes in launching retail banking products. Be ready to articulate how your strategic thinking and stakeholder engagement led to measurable outcomes, as this will demonstrate your capability for the role.
✨Tip Number 4
Familiarise yourself with the bank's existing product suite and their customer-centric initiatives. This knowledge will allow you to tailor your discussions during interviews, showing that you understand their mission and how you can contribute to their goals.
We think you need these skills to ace Product Lead - Home Based
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Product Lead position. Identify key responsibilities and required skills, such as experience in retail banking products and customer-centric strategies, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in launching and developing retail banking products. Use specific examples that demonstrate your expertise in commercial management, pricing, and customer journey optimisation.
Showcase Strategic Thinking: Illustrate your ability to translate vision into actionable initiatives. Provide examples of how you've successfully implemented strategies in previous roles, particularly in relation to customer engagement and product development.
Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of the bank. Mention your understanding of their goals in transforming digital banking and how your skills align with their objectives.
How to prepare for a job interview at Talensa Partners
✨Understand the Company’s Vision
Before your interview, make sure you thoroughly research the bank's mission and vision. Understand their goals for transforming digital banking and how they plan to enhance customer experiences. This will help you align your answers with their objectives.
✨Showcase Your Product Management Experience
Be prepared to discuss specific examples of retail banking products you've launched or managed. Highlight your experience with pricing strategies, customer journeys, and performance metrics. Use data to demonstrate your impact on growth and customer satisfaction.
✨Emphasise Customer-Centricity
Since the role requires championing customer-centricity, be ready to share how you've previously embedded the voice of the customer into product development. Discuss any feedback loops you've implemented and how they influenced your product strategies.
✨Prepare for Stakeholder Engagement Questions
Expect questions about your experience in engaging with stakeholders across different functions. Prepare examples that showcase your collaboration skills and how you've led initiatives that required cross-functional teamwork.
