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For Companies At a Glance
- Tasks: Join our front office team and create memorable experiences for guests.
- Company: Hyatt is a global leader in hospitality, known for exceptional service and unique hotel experiences.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and career development opportunities.
- Why this job: Be part of a caring culture that values individuality and offers dynamic career growth.
- Qualifications: No specific qualifications required; just bring your passion for hospitality!
- Other info: Explore diverse Hyatt properties across London, each with its own charm and opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Front Office Opportunities Across Our London Hotels! Just some of the benefits you will enjoy at Hyatt:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted stays across Hyatt not just for you, but also your family and friends from the day you start
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt hotels
- Complimentary uniform and laundry service
- Headspace membership and access to our Employee Assistance Programme
- Career development and global opportunities within Hyatt
- Continuous learning and development opportunities to provide you with the skills, knowledge, and support needed to grow your career and achieve your full potential.
Front Office opportunities across our London hotels include:
- Front Office Host/Hostess
- Guest Relations Host/Hostess
Discover seven unique and distinguished Hyatt properties across London, each offering its own distinctive charm, exceptional hospitality, and dynamic career opportunities:
- Park Hyatt London River Thames – Our newest and most luxurious hotel, where refined elegance meets breath-taking city and river views. Indulge in exquisite dining and unwind at the tranquil spa.
- Hyatt Regency London – The Churchill – Nestled in Marylebone, this sophisticated hotel offers timeless luxury, with easy access to Oxford Street and Hyde Park.
- Great Scotland Yard Hotel (The Unbound Collection by Hyatt) – Just moments from Trafalgar Square, this historic hotel - once home to the Metropolitan Police - delivers a unique experience with cocktails at 40 Elephants Bar and indulgent Afternoon Tea at The Parlour.
- Hyatt Regency London Blackfriars – Set in a Grade II-listed building on the former grounds of King Henry VIII’s Bridewell Palace, this regal hotel is a short stroll from St Paul’s Cathedral, the Tate Modern, and the South Bank.
- Andaz London Liverpool Street – A vibrant 5-star hotel that blends East London’s rich heritage with bold design, local culture, and vibrant London energy.
- Hyatt Regency London Stratford – Located within the lively Westfield Stratford shopping and entertainment complex, this stylish hotel is an ideal base for business and leisure travellers alike.
- Hyatt Place London Heathrow Airport – Offering comfort and convenience just five minutes from Heathrow terminals, with seamless transport links to central London.
At Hyatt ‘We care for people so they can be their best’. This purpose is the very foundation of everything we do. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing, we strive for a workplace where everyone feels valued and empowered to grow. Hyatt opens doors to build meaningful careers.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today and start your journey with Hyatt!
Hotel Receptionist employer: Hyatt UK & Ireland
Contact Detail:
Hyatt UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Research the specific hotels you're interested in. Each Hyatt property has its own unique charm and offerings, so knowing details about them can help you tailor your conversation and demonstrate genuine interest.
✨Tip Number 3
Prepare to discuss your customer service experience. As a Hotel Receptionist, showcasing your ability to handle guest inquiries and resolve issues effectively will be crucial in making a positive impression.
✨Tip Number 4
Network with current or former Hyatt employees if possible. They can provide valuable insights into the company culture and the expectations for the role, which can give you an edge during the hiring process.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hotel Receptionist at Hyatt. Familiarise yourself with the specific skills and qualities they are looking for, such as customer service excellence and attention to detail.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles that involved front office duties or guest relations, and ensure your skills align with those mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Hyatt's values. Mention why you want to work specifically for Hyatt and how you can contribute to their mission of making travel more human.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Hyatt UK & Ireland
✨Research the Company
Before your interview, take some time to learn about Hyatt's values and mission. Understanding their commitment to hospitality and employee wellbeing will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation effectively.
✨Dress Professionally
First impressions matter! Dress smartly and professionally for your interview to reflect the high standards of Hyatt. A polished appearance shows that you take the opportunity seriously.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or career development opportunities at Hyatt to demonstrate your genuine interest.
