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For Companies At a Glance
- Tasks: Join our front office team and provide exceptional guest service at our London hotels.
- Company: Hyatt is a global leader in hospitality, dedicated to creating meaningful careers.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and career development opportunities.
- Why this job: Be part of a culture that values empathy, respect, and personal growth in hospitality.
- Qualifications: No specific experience required; just bring your passion for customer service!
- Other info: Explore unique Hyatt properties across London and shape your career in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Front Office Opportunities Across Our London Hotels!
Just some of the benefits you will enjoy at Hyatt:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted stays across Hyatt not just for you, but also your family and friends from the day you start
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt hotels
- Complimentary uniform and laundry service
- Headspace membership and access to our Employee Assistance Programme
- Career development and global opportunities within Hyatt
- Continuous learning and development opportunities to provide you with the skills, knowledge, and support needed to grow your career and achieve your full potential.
Front Office opportunities across our London hotels include:
- Front Office Host/Hostess
- Guest Service Agent
Discover seven unique and distinguished Hyatt properties across London, each offering its own distinctive charm, exceptional hospitality, and dynamic career opportunities.
- Park Hyatt London River Thames – Our newest and most luxurious hotel, where refined elegance meets breath-taking city and river views. Indulge in exquisite dining and unwind at the tranquil spa.
- Hyatt Regency London – The Churchill – Nestled in Marylebone, this sophisticated hotel offers timeless luxury, with easy access to Oxford Street and Hyde Park.
- Great Scotland Yard Hotel (The Unbound Collection by Hyatt) – Just moments from Trafalgar Square, this historic hotel - once home to the Metropolitan Police - delivers a unique experience with cocktails at 40 Elephants Bar and indulgent Afternoon Tea at The Parlour.
- Hyatt Regency London Blackfriars – Set in a Grade II-listed building on the former grounds of King Henry VIII’s Bridewell Palace, this regal hotel is a short stroll from St Paul’s Cathedral, the Tate Modern, and the South Bank.
- Andaz London Liverpool Street – A vibrant 5-star hotel that blends East London’s rich heritage with bold design, local culture, and vibrant London energy.
- Hyatt Regency London Stratford – Located within the lively Westfield Stratford shopping and entertainment complex, this stylish hotel is an ideal base for business and leisure travellers alike.
- Hyatt Place London Heathrow Airport – Offering comfort and convenience just five minutes from Heathrow terminals, with seamless transport links to central London.
At Hyatt ‘We care for people so they can be their best’. This purpose is the very foundation of everything we do. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing, we strive for a workplace where everyone feels valued and empowered to grow. Hyatt opens doors to build meaningful careers.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today and start your journey with Hyatt!
Contact Detail:
Hyatt UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Research the specific hotels you're interested in. Each Hyatt property has its own unique charm and offerings, so knowing details about them can help you tailor your conversation and show genuine interest during interviews.
✨Tip Number 3
Network with current or former Hyatt employees on platforms like LinkedIn. They can provide insights into the company culture and the recruitment process, which can be invaluable when preparing for your application.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've demonstrated excellent customer service or problem-solving skills, as these are crucial for a Hotel Receptionist role.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Hotel Receptionist position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Create a CV that showcases your customer service experience, communication skills, and any previous roles in hospitality. Use clear headings and bullet points to make it easy to read, and ensure it is tailored specifically for the role at Hyatt.
Write a Personalised Cover Letter: Draft a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Hyatt that attract you, such as their commitment to employee development and values like empathy and respect.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in a front office role.
How to prepare for a job interview at Hyatt UK & Ireland
✨Research the Company
Before your interview, take some time to learn about Hyatt's values and mission. Understanding their commitment to hospitality and employee wellbeing will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation effectively.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, training opportunities, or the hotel's culture to demonstrate your genuine interest in the role.
