The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively. Understand clients benefit requirements and provide advice on insurers services, coverage and pricing Deliver day to day servicing to support retention and development of the business Prepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve Support the broader development of insurer relationships Oversee delivery of claims and underwriting activity Proven experience in SME broking/consulting environment Principal focus on healthcare and group risk insurances (ideally both)Exceptional client relationship skills
Contact Detail:
Lockton Recruiting Team