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For Companies At a Glance
- Tasks: Lead daily operations and ensure efficient functioning of the bank's internal processes.
- Company: BACB is a UK bank specializing in trade finance and investment, focusing on Africa and the Middle East.
- Benefits: Enjoy hybrid working with 3 days onsite and 2 days from home in the vibrant City of London.
- Why this job: Join a dynamic team, drive operational excellence, and make a real impact in financial services.
- Qualifications: Proven leadership in financial services, strong analytical skills, and experience in trade finance or banking operations.
- Other info: This role offers a chance to act as deputy for the COO and engage in senior bank committees.
The predicted salary is between 72000 - 108000 £ per year.
BACB is a UK bank that offers trade finance and investment expertise to clients in specialist markets, especially Africa and the Middle East.
We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK.
Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first.
Additional Info
- Hybrid Working: 3 days onsite, 2 from home
- Location: City of London
- Contract Type: Permanent
Job Summary
The Deputy Chief Operating Officer (DCOO) reports directly to the Chief Operating Officer (COO) and will lead the first line Operations teams to ensure daily and ongoing operational delivery.
They are responsible for the internal operations of the Bank and to ensure that controls operate efficiently and effectively across all areas in accordance with all relevant laws, regulations and guidance.
The DCOO is a central member of the COO management team and will also act as a deputy for the COO in terms of the COO’s broader responsibilities.
- This role will be a Certified Individual position.
Key Work Outputs and Accountabilities
- Responsibility for the day to day running of the internal operations of the Bank ensuring that the first line operation functions are run efficiently and effectively in line with business requirements
- Ensures that the first line operational functions have appropriate resources, systems, processes, controls, and policies to support the business strategy.
- Ensures effective interaction between the Operations Teams to ensure effective working relationships, avoiding silos, promoting cross training and succession.
- Ensure the ability to evidence and deliver operational efficiency in line with relevant impact tolerance thresholds.
- Work in partnership with Front Office, Financial Crime, Risk, and other key departments, external to the Operations team, to ensure the smooth delivery of all operational activity across all the relevant teams.
- Oversight of the 1st line operational financial crime systems and controls in respect of Transactions, in accordance with policies, minimum standards and Financial Crime Risk Appetite set by the MLRO.
- Reports on the Banks daily operation as well as on plans for upcoming adjustments or developments to the Banks operations strategy
- Responsible for the development and implementation of policies for daily operations, and communicates these policies to department supervisors ensuring policies are embedded and continue to be fit for purpose
- Work closely with Front Office colleagues to improve the operational service proposition
- Provide leadership and management guidance to the Global Transactional Banking Operations teams, developing and investing in individuals to ensure continuous succession into all roles across the team
- Deputise on behalf of the COO at the Bank’s Operating Committee in the role of Chair, as required, which is responsible for running and managing the Bank on an operational and day to day basis
- Act as general deputy for the COO across all areas of COO responsibility, including representing COO in his absence at senior bank committees, including Risk Committee, Regulatory Risk Committee, ALCO and EXCO.
- Other ad hoc tasks as requested
Required Qualifications and Experience
- Proven experience of leading teams within a Financial Services Institution, ideally with exposure to Trade Finance and / or Banking Operations.
- Current knowledge of financial services regulation and governance frameworks
- Ability to analyse processes to identify potential points of failure and assess adequacy of controls and other mitigants
- Ability to analyse internal incidents, external events, and potential scenarios in order to assess control steps required
- Strong organisational and change management skills
- Senior management experience with ability to motivate operational teams
- Experience in project management and budgeting
- Excellent communication and negotiation skills
- Ability to build rapport with colleagues, customers and vendors
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Deputy Chief Operating Officer employer: British Arab Commercial Bank plc
Contact Detail:
British Arab Commercial Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Chief Operating Officer
✨Tip Number 1
Familiarize yourself with the specific operational challenges faced by banks in trade finance, especially those related to Africa and the Middle East. Understanding these nuances will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the financial services sector, particularly those who have experience in operations or trade finance. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest regulations and governance frameworks in financial services. Being knowledgeable about current compliance issues will show that you are proactive and well-prepared for the role.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams. Be ready to share examples of how you've successfully managed change and improved operational efficiency in previous roles.
We think you need these skills to ace Deputy Chief Operating Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and requirements of the Deputy Chief Operating Officer position. Highlight your relevant experience in financial services, particularly in trade finance and banking operations.
Tailor Your CV: Customize your CV to reflect your leadership experience and skills that align with the job description. Emphasize your ability to manage teams, analyze processes, and implement effective controls.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of BACB's operations and your vision for enhancing operational efficiency. Mention specific examples from your past experiences that demonstrate your qualifications for this role.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as change management, project management, and excellent communication abilities. These are crucial for the DCOO role and should be evident in your application materials.
How to prepare for a job interview at British Arab Commercial Bank plc
✨Showcase Your Leadership Experience
As a Deputy Chief Operating Officer, you'll need to demonstrate your ability to lead teams effectively. Prepare specific examples from your past roles where you successfully managed teams, improved operational efficiency, or navigated challenges in financial services.
✨Understand the Regulatory Landscape
Familiarize yourself with current financial services regulations and governance frameworks. Be ready to discuss how these regulations impact operations and how you've ensured compliance in previous positions.
✨Highlight Your Change Management Skills
Change management is crucial in this role. Prepare to discuss instances where you've led change initiatives, how you managed resistance, and the outcomes of those changes. This will show your capability to adapt and lead in a dynamic environment.
✨Demonstrate Cross-Department Collaboration
The role requires effective interaction with various departments. Share examples of how you've fostered collaboration between teams, resolved conflicts, and promoted a culture of teamwork to achieve common goals.
