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For Companies At a Glance
- Tasks: Manage IT procurement, support, and equipment maintenance in a dynamic law firm.
- Company: Join a leading law firm known for its innovative approach and commitment to excellence.
- Benefits: Enjoy a competitive daily rate of £230 and flexible working hours.
- Why this job: Gain hands-on experience in IT administration while contributing to a professional environment.
- Qualifications: Must have at least one year of technical experience and strong Microsoft Office skills.
- Other info: This is a 3-month contract with potential for future opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Role Responsibilities
- Technology Administration – Procurement & Inventory Management
- Request quotes from suppliers and process purchase orders.
- Verify deliveries against orders and notify invoice approvers.
- Update the asset management system (Wisetrack) for new or replacement equipment.
- Manage the disposal of old equipment and update records accordingly.
- Conduct weekly stock checks, tracking equipment in and out to ensure availability.
- Technology Administration – Operational Support & Service Improvement
- Monitor and respond to IT support emails, logging tickets and assigning them to the appropriate team member.
- Keep track of incidents and service requests, ensuring they are assigned and resolved in a timely manner.
- Manage onboarding and offboarding processes, including tracking change forms for new starters, movers, and leavers.
- Follow up on unresolved IT issues that have been escalated beyond the team.
- Send weekly reminders to users about password expirations.
- Coordinate equipment needs for partners and associates ahead of business travel.
- Technology Administration – Repairs & Maintenance
- Log and manage repair requests with Lenovo/HP, including scheduling engineer visits for hardware fixes.
- Technology Administration – Equipment Recovery & Reuse
- Oversee the collection and processing of devices from departing employees for reuse or replacement.
- Meeting Room Technology Checks
- Regularly inspect meeting rooms to ensure all IT equipment is present and functional, replacing missing items as needed.
- Small Equipment Provision
- Supply essential tech accessories like chargers and cables on demand, including for employees traveling.
Required Skills & Experience
- At least one year of relevant technical experience.
- GCSE-level education or equivalent.
- Strong proficiency in Microsoft Office (Excel, Word, etc.).
- Experience working in a corporate environment with a focus on quality and efficiency.
- Willingness to work flexible hours and overtime if required.
Key Competencies
- Strong organisational and time management skills.
- High attention to detail.
- Excellent numerical and analytical abilities.
- Clear and concise communication skills, both written and verbal.
- A professional and client-focused approach to customer service.
- Ability to work collaboratively with technical teams to ensure smooth operations.
- Ability to remain calm and efficient under pressure and tight deadlines.
Information Technology Administrator employer: DVF Recruitment
Contact Detail:
DVF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Administrator
✨Tip Number 1
Familiarise yourself with the specific tools and systems mentioned in the job description, such as Wisetrack for asset management. Having hands-on experience or knowledge about these systems can give you an edge during interviews.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've managed inventory or procurement processes in previous roles. Be ready to discuss how you ensure accuracy and efficiency in your work.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've effectively handled IT support requests or collaborated with teams in past positions. Highlight any experiences where you resolved issues under pressure.
✨Tip Number 4
Research the law firm’s culture and values to align your responses during the interview. Understanding their focus on quality and client service will help you tailor your answers to demonstrate that you're a good fit.
We think you need these skills to ace Information Technology Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical experience, especially in technology administration and procurement. Use keywords from the job description to demonstrate that you meet the required skills and experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully managed IT support or inventory in previous roles, aligning your experience with the responsibilities outlined in the job description.
Highlight Technical Proficiency: Emphasise your proficiency in Microsoft Office and any other relevant software. If you have experience with asset management systems like Wisetrack, be sure to mention it, as this is directly related to the role.
Showcase Communication Skills: Since clear communication is key for this role, provide examples in your application of how you've effectively communicated with team members and clients. This could include managing IT support tickets or coordinating with suppliers.
How to prepare for a job interview at DVF Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your relevant technical experience during the interview. Be prepared to discuss specific tools and systems you've used, especially those related to procurement, inventory management, and IT support.
✨Demonstrate Organisational Skills
Given the role's focus on managing equipment and support requests, share examples of how you've successfully organised tasks in previous positions. Discuss any systems or methods you use to keep track of multiple responsibilities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of scenarios where you've had to manage tight deadlines or resolve IT issues quickly, and be ready to explain your thought process.
✨Emphasise Communication Skills
Since the role involves liaising with various teams and users, it's crucial to demonstrate your communication skills. Prepare to discuss how you've effectively communicated technical information to non-technical colleagues in the past.
