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- Tasks: Be the friendly face of our company, managing calls and welcoming visitors.
- Company: Join a dynamic team in Chertsey focused on excellent customer service.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a busy atmosphere.
- Qualifications: Experience in reception and administration is essential; strong communication skills are a must.
- Other info: Familiarity with SAGE 200 is a plus, but not required.
We are looking for an experienced Receptionist to join our client based in Chertsey. Within this role you will provide a positive, approachable service to customers, employees and visitors. Through effective organisation and planning of administration tasks, the co-ordination of meeting venues and providing an efficient and friendly telephone service to the business.
What you’ll be doing:
- Answering & forwarding of all telephone calls.
- Receiving visitors and customers to site, ensuring that all security procedures have been administered.
- Provide general administration support to employees.
- Collate and distribute all mail within the business on a daily basis.
- Deal with customer and supplier queries in a timely manner.
- Maintain all stationery and consumables orders.
The successful candidate will have:
- Proven reception and administration experience.
- Excellent communication skills.
- Highly organised and good multi-tasking skills.
- Use of SAGE 200 would be of benefit.
Reception and Administration Assistant employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Administration Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values of the organisation you're applying to. This will help you tailor your approach during any interviews or informal chats, showing that you understand and align with their ethos.
✨Tip Number 2
Practice your telephone etiquette and customer service skills. Since the role involves answering calls and dealing with queries, being able to demonstrate a friendly and professional phone manner can set you apart from other candidates.
✨Tip Number 3
Brush up on your organisational skills by creating a mock schedule for a busy reception area. This will help you articulate your multi-tasking abilities and show how you can effectively manage various tasks simultaneously.
✨Tip Number 4
If you have experience with SAGE 200, be prepared to discuss specific examples of how you've used it in previous roles. If not, consider doing a quick online tutorial to familiarise yourself with its basic functions, as this could give you an edge.
We think you need these skills to ace Reception and Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your reception and administration experience. Emphasise your communication skills and ability to multitask, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and explain how your previous experience aligns with the responsibilities listed in the job description. Mention any familiarity with SAGE 200 if applicable.
Showcase Relevant Skills: When detailing your experience, focus on specific examples that demonstrate your organisational skills and ability to handle customer queries effectively. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CV-Library
✨Showcase Your Communication Skills
As a Reception and Administration Assistant, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Consider sharing examples of how you've successfully handled customer queries or resolved issues in the past.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, highlight your experience with managing multiple tasks simultaneously. You could discuss specific tools or methods you use to stay organised, such as prioritising tasks or using digital calendars.
✨Familiarise Yourself with SAGE 200
While not mandatory, having knowledge of SAGE 200 can set you apart from other candidates. If you have experience with this software, be sure to mention it. If not, consider doing a bit of research beforehand to show your willingness to learn and adapt.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing conflicting priorities. Think of examples from your previous roles where you successfully navigated similar challenges, and be ready to share these during the interview.
