Restaurant Supervisor

Restaurant Supervisor

Bedford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise restaurant operations, ensuring top-notch service and adherence to safety standards.
  • Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
  • Benefits: Enjoy work-life balance, competitive salary, 28 days holiday, and discounts at restaurants nationwide.
  • Why this job: Perfect for those wanting to grow in hospitality while making a positive impact on residents' lives.
  • Qualifications: Experience in food and beverage management in a 4-star or higher environment is essential.
  • Other info: We value diversity and are committed to equal employment opportunities for all.

The predicted salary is between 24000 - 36000 £ per year.

The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development. This makes it a great place to build on your skills, take on a varied range of roles, and develop your career in hospitality quickly.

As our Restaurant Supervisor, you will be an integral part of the smooth running of Audley villages. You’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience. You will ensure the team adheres to legislative requirements such as COSHH, Fire safety, Health & Safety, and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness, and hygiene throughout the bistro, restaurant, and customer areas. You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages, being able to deputise in any job capacity. You will deal with complaints in a warm and empathetic way, as necessary.

The Ideal Candidate:

  • Food and beverage management experience in a 4* or higher hospitality environment.
  • Knowledge of cash handling procedures, stock, wastage and par level control, rotas, and unexpected situations.
  • Excellent communication skills, both written and verbal.
  • Self-motivated and driven by standards and sales opportunities.
  • Excellent organisation skills with the ability to prioritise and produce creative solutions.
  • Hands-on and flexible approach to carry out a variety of tasks to meet the needs of the village.

In Return You Will Receive:

  • Work-life balance
  • Competitive salary
  • Company pension scheme, with a 5% company contribution
  • 28 days holiday (inclusive of bank holidays)
  • 50% discount on food and drinks at all of our restaurants nationwide
  • Guest suites at staff rates at all of our luxury villages nationwide
  • Excellent learning and development opportunities
  • Free membership to our employee discount portal with access to discounts at all major retailers
  • Free membership to our Healthcare Cash Plan Scheme
  • Refer a friend bonus scheme
  • Free uniform and a lot more

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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Contact Detail:

Audley Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Supervisor

✨Tip Number 1

Familiarise yourself with the Audley brand and its values. Understanding their commitment to quality service and community will help you align your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Highlight your experience in managing teams in a hospitality setting. Be ready to share specific examples of how you've successfully handled staff shortages or dealt with customer complaints, as these are key aspects of the Restaurant Supervisor role.

✨Tip Number 3

Prepare to discuss your knowledge of health and safety regulations relevant to the hospitality industry. Being able to articulate your understanding of COSHH, Fire safety, and Health & Safety will demonstrate your readiness to maintain high standards in the restaurant.

✨Tip Number 4

Showcase your organisational skills by discussing how you prioritise tasks and manage time effectively in a busy environment. This is crucial for a Restaurant Supervisor, so be prepared with examples that illustrate your ability to juggle multiple responsibilities.

We think you need these skills to ace Restaurant Supervisor

Food and Beverage Management
Cash Handling Procedures
Stock Control
Wastage Management
Health and Safety Compliance
COSHH Knowledge
Fire Safety Awareness
Excellent Communication Skills
Customer Service Skills
Complaint Resolution
Organisational Skills
Prioritisation Skills
Creative Problem-Solving
Flexibility and Adaptability
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4* or higher hospitality environment. Emphasise your skills in cash handling, stock control, and team supervision.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've maintained high standards in previous positions and how you can contribute to the Audley Retirement village.

Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples of how you've effectively communicated with both team members and customers in past roles. This could be in your CV or cover letter.

Showcase Problem-Solving Abilities: In your application, include instances where you've successfully dealt with unexpected situations or complaints. This will demonstrate your hands-on approach and ability to maintain service quality under pressure.

How to prepare for a job interview at Audley Group

✨Showcase Your Experience

Be ready to discuss your food and beverage management experience in detail. Highlight specific examples from your previous roles in 4* or higher hospitality environments that demonstrate your ability to manage a team and maintain high service standards.

✨Demonstrate Communication Skills

Since excellent communication is key for this role, prepare to showcase your verbal and written skills. You might be asked to handle a mock complaint, so practice responding in a warm and empathetic manner to show you can handle customer interactions effectively.

✨Understand the Brand Values

Research Audley Group and understand their commitment to quality service and employee development. Be prepared to discuss how your personal values align with theirs and how you can contribute to maintaining their high standards.

✨Prepare for Flexibility Questions

Given the hands-on nature of the role, expect questions about how you would handle unexpected situations, such as staff shortages. Think of examples where you've successfully adapted to changing circumstances in the past.

Restaurant Supervisor
Audley Group
Location: Bedford
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