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- Tasks: Lead high-profile SaaS Core Banking projects and ensure seamless delivery across Europe and North America.
- Company: Join a global innovator in financial services technology, redefining digital banking solutions.
- Benefits: Enjoy competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Make a lasting impact in the financial landscape while championing service excellence and innovation.
- Qualifications: 12+ years in leadership roles with expertise in SaaS Core Banking solutions and project execution.
- Other info: Willingness to travel is required; only shortlisted candidates will be contacted.
The predicted salary is between 72000 - 108000 £ per year.
Regional Head of Delivery and Services – Europe and North America
Driving Seamless On-Premise & SaaS Onboarding/Transformation in Core Banking Solutions | Championing Service Excellence in SaaS Delivery
Join a globally recognized innovator in financial services technology, delivering end-to-end digital banking solutions that redefine industry standards. As a key enabler of our client’s strategic vision, this role provides an opportunity to lead high-profile onboarding/transformation projects, influence industry best practices, and drive lasting impact in the regional financial landscape.
Base Location: UK
For client: Fintech Global Leader
As a dynamic and experienced Director, Delivery and Services will oversee the seamless implementation and deployment including all delivery streams of our client’s Core Banking Solution across the regions. This role places Director, Delivery at the forefront of a strategic evolution in delivery services, supporting financial institutions in their transition to agile, cloud-based SaaS solutions.
Key Responsibilities of Regional Head of Delivery and Services- Project Execution & Delivery: Oversee the successful execution of SaaS Core Banking projects (delivery of implementations) across the region as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations. Guide and manage partner resources on projects, ensuring adherence to performance standards and operational excellence.
- Customer Engagement & Risk Management: Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly. Foster proactive customer engagement strategies to enhance client satisfaction and build strong references.
- Team Leadership & Talent Development: Lead a team of Functional and Technical Consultants, and cross-functional delivery teams including engaged partner’s professionals, ensuring alignment with regional and segment expertise. Develop and drive initiatives for consultant professional development to enhance technical and industry expertise, maximizing client value. Collaborate with the talent team to build a strong talent pipeline, align on hiring needs, make informed hiring decisions, and provide mentorship, support, and career development for team members while managing their professional growth across the region.
- Financial & Performance Management: Drive financial performance by overseeing revenue planning, optimizing cost structures, and ensuring efficient backlog execution. Monitor and report on key performance metrics specific to SaaS delivery, ensuring projects meet financial and delivery targets.
- Cross-Functional Alignment & Continuous Improvement: Facilitate communication between Product, Sales, and Delivery teams to ensure alignment between customer commitments, product roadmaps, and delivery schedules. Champion a culture of continuous improvement, refining delivery frameworks, governance models, and cross-functional collaboration with Cloud IT, Product, and Support teams.
- SME in SaaS Core Banking solutions
- At least 12 years of proven leadership experience in professional or managed services, with a strong focus on delivery and execution of large-scale, complex banking projects.
- Deep expertise in SaaS and cloud-based software implementations within financial services.
- Solid understanding of core banking solutions and enterprise financial software.
- Strong stakeholder management skills, with the ability to liaise effectively across internal teams, clients, and external partners.
- A commercial mindset with proficiency in project scoping, cost optimization, and resource planning.
- A structured and programmatic approach to execution, ensuring efficiency and adherence to best practices in delivery.
- Bachelor’s degree in Business, Finance, Information Technology, or a related field.
- Fluency in English
- Willingness to travel
Please note that only shortlisted candidates will be contacted. Applications without a detailed CV or those not meeting the mandatory requirements will not be considered. Your confidentiality is assured. If you do not hear from us within 15 days, you will be considered for future opportunities.
ANKH and our Client are equal opportunity employers.
Delivery Head employer: ANKH Executive
Contact Detail:
ANKH Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Head
✨Tip Number 1
Network with professionals in the fintech and banking sectors. Attend industry events, webinars, or conferences where you can meet potential colleagues or clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in SaaS and core banking solutions. Being knowledgeable about current technologies and methodologies will help you stand out as a candidate who is not only experienced but also forward-thinking.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Highlight specific examples of how you've driven project success and customer satisfaction, as these are key aspects of the role.
✨Tip Number 4
Research the company’s recent projects and initiatives in the SaaS space. Understanding their strategic goals will allow you to tailor your discussions during interviews, demonstrating your genuine interest and alignment with their vision.
We think you need these skills to ace Delivery Head
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS Core Banking solutions and large-scale project delivery. Use specific examples that demonstrate your leadership skills and successful project execution.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your experience in managing complex banking projects and your ability to drive customer engagement and satisfaction.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your degree in Business, Finance, or Information Technology. Mention any certifications related to SaaS or cloud-based solutions that could set you apart from other candidates.
Showcase Leadership and Team Development: Include examples of how you've led teams and developed talent in previous roles. Discuss your approach to mentoring and supporting team members, as this is crucial for the role of Delivery Head.
How to prepare for a job interview at ANKH Executive
✨Showcase Your SaaS Expertise
Make sure to highlight your experience with SaaS Core Banking solutions during the interview. Be prepared to discuss specific projects you've led, the challenges you faced, and how you overcame them. This will demonstrate your deep understanding of the industry and your ability to drive successful implementations.
✨Emphasise Leadership Skills
As a Delivery Head, you'll be leading teams and managing resources. Share examples of how you've successfully led cross-functional teams in the past, focusing on your approach to talent development and mentorship. This will show that you're not just a manager, but a leader who invests in their team's growth.
✨Prepare for Customer Engagement Scenarios
Expect questions about how you handle customer concerns and project risks. Prepare scenarios where you've effectively managed client relationships and resolved issues. This will illustrate your proactive engagement strategies and your commitment to client satisfaction.
✨Demonstrate Financial Acumen
Since financial performance is a key responsibility, be ready to discuss your experience with revenue planning and cost optimisation. Bring examples of how you've monitored key performance metrics and ensured projects met financial targets. This will showcase your commercial mindset and strategic thinking.
