eCommerce Business Analyst

eCommerce Business Analyst

London Full-Time 37200 - 62000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us to analyse and optimise eCommerce processes while collaborating with tech teams.
  • Company: Be part of a luxury British heritage brand known for its iconic fashion presence.
  • Benefits: Enjoy a flexible work schedule with 3 days in the London office and competitive salary.
  • Why this job: Make a real impact by identifying customer pain points and driving business opportunities.
  • Qualifications: Retail experience is essential, ideally as a Business Analyst or Product Owner.
  • Other info: This is a newly created role, perfect for those looking to shape the future of eCommerce.

The predicted salary is between 37200 - 62000 £ per year.

A luxury British heritage brand which has become iconic in the fashion space is looking for an eCommerce Business Analyst to join their London office. In this newly created role, you’ll play a crucial part in identifying customer pain points, uncovering business opportunities, and ensuring solutions align with strategic goals.

About the role:

  • Partner with business and tech teams to assess technology needs, define scope, and document requirements.
  • Analyse and optimise business processes, mapping out current and future states.
  • Evaluate new ideas, supporting business case development and project planning.
  • Oversee small to mid-size projects, ensuring seamless execution.
  • Assist in selecting new software and vendor partnerships.
  • Support sprint activities, providing updates and risk assessments to leadership.
  • Conduct user testing and training to ensure smooth adoption of new systems.

About you:

  • Several years’ experience as a Business Analyst or Product Owner, gained in a retail environment.
  • Strong understanding of retail technologies and omnichannel operations.
  • Ability to collaborate with technical teams and validate solutions.
  • Excellent stakeholder management, communication, and problem-solving skills.
  • Detail-oriented, proactive, and adaptable in a dynamic environment.

eCommerce Business Analyst employer: Sphere Digital Recruitment Group

Join a prestigious luxury British heritage brand in the heart of London, where you will thrive in a collaborative and innovative work culture that values your insights as an eCommerce Business Analyst. With a focus on employee growth, we offer tailored development opportunities and the chance to work on impactful projects that shape the future of retail. Enjoy the unique advantage of a flexible working arrangement, allowing you to balance your professional and personal life while contributing to a brand renowned for its excellence.
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Contact Detail:

Sphere Digital Recruitment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land eCommerce Business Analyst

✨Tip Number 1

Familiarise yourself with the luxury retail sector. Research the brand's history, values, and current market position to demonstrate your genuine interest and understanding during any discussions.

✨Tip Number 2

Network with professionals in the luxury retail and eCommerce space. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the latest trends and challenges.

✨Tip Number 3

Prepare to discuss specific examples of how you've identified customer pain points and implemented solutions in previous roles. Tailor your experiences to align with the responsibilities outlined in the job description.

✨Tip Number 4

Showcase your analytical skills by being ready to discuss tools and methodologies you’ve used for process optimisation and project management. Highlight any experience with retail technologies that could be relevant to the role.

We think you need these skills to ace eCommerce Business Analyst

Retail Experience
Business Analysis
Product Ownership
Stakeholder Management
Communication Skills
Problem-Solving Skills
Process Mapping
Project Management
Technical Collaboration
User Testing
Training and Support
Omnichannel Operations Knowledge
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail, particularly within luxury brands. Emphasise your skills as a Business Analyst or Product Owner and any specific projects that demonstrate your ability to analyse and optimise business processes.

Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the luxury retail sector and how your background aligns with the role. Mention specific experiences where you've successfully collaborated with tech teams or managed projects, showcasing your problem-solving skills.

Highlight Relevant Skills: Clearly outline your understanding of retail technologies and omnichannel operations in your application. Use examples to illustrate your stakeholder management and communication skills, as these are crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects attention to detail, which is essential for the eCommerce Business Analyst position.

How to prepare for a job interview at Sphere Digital Recruitment Group

✨Showcase Your Retail Experience

Make sure to highlight your previous retail experience, especially if it's within the luxury sector. Be prepared to discuss specific examples of how you've identified customer pain points and contributed to business opportunities in your past roles.

✨Understand eCommerce Technologies

Familiarise yourself with the latest retail technologies and omnichannel operations. During the interview, demonstrate your knowledge of these technologies and how they can be leveraged to optimise business processes.

✨Prepare for Stakeholder Management Questions

Expect questions about your experience in stakeholder management. Prepare examples that showcase your communication skills and how you've successfully collaborated with both technical teams and business stakeholders in previous projects.

✨Demonstrate Problem-Solving Skills

Be ready to discuss specific challenges you've faced as a Business Analyst and how you approached solving them. Highlight your analytical skills and adaptability in dynamic environments, as these are crucial for the role.

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