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- Tasks: Join our dynamic IT team as a 2nd Line Support Engineer, tackling exciting tech challenges daily.
- Company: In Technology Group is a leading IT recruitment company, known for innovation and excellence.
- Benefits: Enjoy hybrid working, outstanding training, pension contributions, paid certifications, and free parking!
- Why this job: This role offers career growth, exposure to cutting-edge tech, and a supportive culture.
- Qualifications: Previous MSP experience and a full UK driving licence are essential.
- Other info: Apply now for immediate interviews and kickstart your IT career!
The predicted salary is between 24000 - 28000 £ per year.
A market leading client is looking to add a 2nd line support engineer to join their dynamic IT department. They work with the latest technologies such as Office 365, Azure and Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects.
This is an outstanding opportunity for an IT professional to catapult their IT career! Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed.
Please do not waste any time and apply right now!
Skillset:- Windows Server – up to 2022
- Virtualisation (VMware/Hyper-V)
- Office 365
- Networking
- Azure AD
- Previous MSP experience
- Full UK Driving License
- Hybrid Working (After probation)
- Outstanding Training Programme
- Pension
- Paid for certifications
- Free Parking
2nd Line IT Support Engineer employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Windows Server 2022, Office 365, and Azure. Having hands-on experience or even personal projects using these technologies can really set you apart during discussions.
✨Tip Number 2
Showcase your previous MSP experience by preparing specific examples of how you've handled support issues or projects. This will demonstrate your capability to thrive in a dynamic IT environment like the one at StudySmarter.
✨Tip Number 3
Highlight your soft skills during the interview, especially your attitude and drive for technology. The company values personality, so be ready to discuss how your enthusiasm for IT can contribute to their team culture.
✨Tip Number 4
Prepare thoughtful questions about the training programme and career development opportunities they offer. This shows your eagerness to grow within the company and aligns with their focus on developing professionals.
We think you need these skills to ace 2nd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with technologies mentioned in the job description like Windows Server, Office 365, and Azure. Use specific examples to demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your eagerness to learn. Mention your previous MSP experience and how it aligns with the role. Be sure to express your enthusiasm for the opportunity to grow within the company.
Highlight Soft Skills: Since personality is key for this role, emphasise your soft skills in your application. Talk about your attitude, teamwork, and drive to succeed. Provide examples of how you've demonstrated these qualities in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at In Technology Group
✨Show Your Technical Skills
Make sure to brush up on your knowledge of Windows Server, Office 365, and Azure. Be prepared to discuss specific projects or experiences where you've used these technologies, as this will demonstrate your hands-on expertise.
✨Demonstrate Your Problem-Solving Ability
Prepare for scenario-based questions where you might need to troubleshoot a technical issue. Think about past challenges you've faced in IT support and how you resolved them, showcasing your analytical skills and resourcefulness.
✨Highlight Your MSP Experience
Since previous MSP experience is a requirement, be ready to talk about your time in managed service environments. Discuss the types of clients you've worked with and how you adapted to their varying needs and expectations.
✨Emphasise Your Attitude and Personality
The company values personality and attitude highly, so convey your enthusiasm for technology and your drive to succeed. Share examples of how you've gone above and beyond in your previous roles to show that you're a proactive team player.
