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For Companies At a Glance
- Tasks: Lead a dynamic restaurant team, ensuring top-notch service and delicious food.
- Company: Join Dobbies, a historic garden centre retailer with a passion for plants and community.
- Benefits: Enjoy generous leave, discounts, financial support, and continuous development opportunities.
- Why this job: Be part of a vibrant culture that values teamwork and customer satisfaction.
- Qualifications: Bring your hospitality passion and restaurant management experience to the table.
- Other info: Participate in exciting events and help create memorable experiences for customers.
The predicted salary is between 28800 - 43200 £ per year.
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
- Ensure strict compliance with health and safety regulations at all times.
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers.
- Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas.
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business.
- Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues.
Who we are looking for
- You’ll bring a passion for hospitality with proven experience of restaurant management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- A proven ability to manage stock controls and strict adherence to health & safety regulations.
- Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- Adaptability. You’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you’ll lead the team through each season with care and motivation to deliver the best.
- Can demonstrate our values at all times - we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Wagestream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Restaurant Manager employer: Dobbies Bury St Edmunds
Contact Detail:
Dobbies Bury St Edmunds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the specific values and culture of Dobbies. Understanding their commitment to customer experience and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to manage both kitchen and front-of-house operations effectively. Highlight any successful events you've organised, as this will demonstrate your capability in delivering memorable customer experiences.
✨Tip Number 3
Showcase your adaptability by discussing how you've successfully navigated changes in a fast-paced environment. This could include managing staff during peak times or implementing new health and safety regulations.
✨Tip Number 4
Engage with current employees or connect with them on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information about the role and the company culture, which you can use to your advantage during the application process.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in restaurant management, focusing on your ability to lead teams, manage stock, and ensure compliance with health and safety regulations. Use specific examples that demonstrate your commercial awareness and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your values align with those of Dobbies and provide examples of how you've successfully managed teams and improved customer experiences in previous roles.
Showcase Relevant Experience: In your application, emphasise any relevant experience you have with event management, such as organising seasonal events or promotions. This will show your ability to contribute to the restaurant's success beyond daily operations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a restaurant management role.
How to prepare for a job interview at Dobbies Bury St Edmunds
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created exceptional customer experiences in previous roles, as this aligns perfectly with what they are looking for.
✨Demonstrate Your Leadership Skills
Prepare to discuss your experience in leading teams effectively. Highlight instances where you have motivated staff, managed conflicts, or improved team performance, as this is crucial for a Restaurant Manager role.
✨Know Your Numbers
Familiarise yourself with basic financial concepts related to restaurant management, such as budgeting and profitability. Be ready to discuss how you've driven sales and managed stock controls in past positions.
✨Emphasise Adaptability
Be prepared to talk about how you've successfully navigated changes in the workplace. Provide examples of how you've adapted to new regulations or shifting priorities, showcasing your ability to lead through change.
