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- Tasks: Be the go-to person for customers and manage product shipping efficiently.
- Company: Join a dynamic team at MAK Jobs, supporting a client in Lutterworth.
- Benefits: Earn between £12.12 - £13.58 per hour with a Monday to Friday schedule.
- Why this job: Gain valuable experience in customer service and administration while making an impact.
- Qualifications: No specific qualifications required; just bring your attention to detail and teamwork spirit.
- Other info: Work hours are 8:30 AM - 5:00 PM, perfect for balancing studies or other commitments.
MAK Jobs is recruiting on behalf of our client for a Customer Account Administrator to join their Customer Administration team. Location: Lutterworth Salary: £12.12 – £13.58 per hour Shift: Monday to Friday 8:30 AM – 5:00 PM This is an exciting opportunity to provide essential day-to-day administrative support to customers and colleagues, ensuring that products are distributed accurately and on time according to customer requirements. Key Responsibilities: – Serve as the primary point of contact for customers. – Generate daily reports for internal and external stakeholders – Coordinate product shipping, including booking slots, establishing couriers, providing driver details, and tracking parcels in line with customer specifications. – Manage stock movements and transfers using the WMS system. – Collaborate with departments to plan and cost pre-retail requirements. – Collect data to produce invoices and resolve any Purchase Order issues as needed. – Complete tasks in accordance with customer requirements and agreed timelines. – Offer guidance, support to your team members. – Ensure timely completion of tasks. – Attention to detail. – Perform additional responsibilities as directe…
Customer Service Administrator employer: MAK Jobs
Contact Detail:
MAK Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the WMS system, as it's crucial for managing stock movements and transfers. Understanding how to navigate this system will give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills, especially in handling inquiries and resolving issues. Being able to demonstrate your ability to communicate effectively with customers will be key.
✨Tip Number 3
Prepare to discuss your experience with generating reports and data analysis. Highlight any relevant tools or software you've used, as this will show your capability to support internal and external stakeholders.
✨Tip Number 4
Showcase your attention to detail by providing examples of how you've ensured accuracy in previous roles. This is essential for coordinating product shipping and managing customer requirements.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Administrator position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect relevant experience in customer service and administration. Emphasize your ability to manage stock movements, generate reports, and coordinate shipping, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully handled similar tasks in previous roles, such as managing customer inquiries or coordinating logistics.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Attention to detail is essential for this role, and your application should reflect that quality.
How to prepare for a job interview at MAK Jobs
✨Know the Role
Make sure you understand the key responsibilities of a Customer Service Administrator. Familiarize yourself with tasks like coordinating product shipping and managing stock movements, as these will likely come up during your interview.
✨Showcase Your Communication Skills
As the primary point of contact for customers, effective communication is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past to demonstrate your skills.
✨Highlight Attention to Detail
Attention to detail is essential in this role. Be ready to discuss specific instances where your attention to detail made a difference, whether in generating reports or managing stock movements.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations.
