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- Tasks: Serve drinks and create memorable experiences for guests in a luxury bar setting.
- Company: Join The Savoy, an iconic hotel known for its outstanding service and rich history.
- Benefits: Enjoy competitive salary, generous holiday, exclusive discounts, and wellness perks.
- Why this job: Be part of a fun team delivering five-star hospitality in a glamorous environment.
- Qualifications: 1-2 years experience in luxury hospitality; passion for exceptional service required.
- Other info: Flexible shifts and opportunities for growth in a supportive community.
The predicted salary is between 30000 - 40000 £ per year.
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels with a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders, and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five-star luxury.
Your purpose will be to create a sophisticated and memorable experience for each guest who walks through the door. While remembering the order and serving the correct drink is important, making an emotional connection with our guests and ensuring their time in the bar is memorable is most important.
You will be looking after several tables at once, talking with guests, making recommendations if needed, and collaborating with the host, bar, and management team to ensure a seamless five-star experience. Learning and following our five-star standards will be a requirement and key to your success; the expectation being that you will perform to measurable targets.
You will learn how to deliver five-star hospitality, and you will be trained on service sequence and standards. You will also be expected to be confident in your knowledge of our cocktails, champagnes, wines, and food that we serve within a reasonable timescale. You will attend training and learn from other team members daily, as well as being coached by your leader on the job.
Above all, you will be part of a great team and community that has a lot of fun and proudly represents The Savoy.
Qualifications
- 1-2 years serving or hosting experience in a luxury hospitality environment
- Passion for and understanding of five-star hospitality
- Quick thinking, resourceful, and able to solve problems 'in the moment'
- Ability to remain calm and courteous at all times
- Ability to work well under pressure in a fast-paced and changing environment
- Able to work collaboratively as part of a team
- Willing to work in rotating shifts including weekends and public holidays
- Good knowledge of spoken and written English
- Rights to work in the UK
Desirable:
- Basic knowledge of a POS System
- Basic knowledge of Open table
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to meet the needs of our guests and colleagues.
What's in it for you?
- Competitive salary, pension, and life assurance
- 31-33 days of holiday (including public holidays)
- Cashback for wellbeing/healthcare expenses & Perkbox
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included), 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants, 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Free stay at The Savoy after probation
- Colleague restaurant, interfaith prayer room, and wellness room
- Laundry services for all colleagues
- Gym access, cycle-to-work scheme, and Virgin Active membership discount
- Season ticket loan for commuting
- Employee assistance program
- English classes, optician reimbursements, and local discounts for F&B and retail
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Server, The Savoy Hotel
✨Tip Number 1
Familiarise yourself with The Savoy's history and its reputation for luxury service. Understanding the hotel's legacy will help you connect with guests and demonstrate your passion for the role.
✨Tip Number 2
Practice your cocktail knowledge and service skills before applying. Being able to confidently discuss the drinks menu and make recommendations will set you apart during the interview process.
✨Tip Number 3
Showcase your ability to work under pressure by sharing specific examples from your previous experience. Highlighting how you've successfully managed busy shifts will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of The Savoy if possible. Gaining insights into the company culture and expectations can give you an edge in your application and interview.
We think you need these skills to ace Bar Server, The Savoy Hotel
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bar Server at The Savoy. Highlight your relevant experience in luxury hospitality and your passion for delivering exceptional service.
Tailor Your CV: Customise your CV to reflect your experience in serving or hosting within a luxury environment. Emphasise your ability to work under pressure, your teamwork skills, and any specific knowledge of cocktails, wines, or POS systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your understanding of 5-star hospitality and how you can contribute to creating memorable experiences for guests at The Savoy.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your commitment to providing exceptional service, as The Savoy values candidates who are passionate about creating memorable guest experiences.
✨Demonstrate Your Knowledge of Beverages
Familiarise yourself with the types of cocktails, wines, and champagnes served at The Savoy, especially those featured in the Beaufort Bar. Being able to discuss these beverages confidently will show your preparedness and genuine interest in the role.
✨Emphasise Teamwork Skills
Since the role requires collaboration with various team members, be ready to share examples of how you've successfully worked in a team environment. Highlight your ability to communicate effectively and support your colleagues to ensure a seamless service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult guests or managing multiple tables at once. Practising your responses to these scenarios will help you demonstrate your quick thinking and problem-solving skills, which are crucial in a fast-paced bar setting.
