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- Tasks: Manage customer-facing Unified Communications services like telephony and video conferencing.
- Company: Join a dynamic team in York, offering hybrid work with a focus on innovation.
- Benefits: Enjoy flexible working options and opportunities for continuous learning and development.
- Why this job: Be part of a cutting-edge tech environment that values creativity and collaboration.
- Qualifications: Experience with UC networks, cloud telephony, and strong technical knowledge required.
- Other info: Work 2 days a week onsite, perfect for balancing studies and career growth.
The predicted salary is between 36000 - 60000 £ per year.
The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.
Development of the UC network strategy including network design and roadmap.
Knowledge and experience:
- Day to day operational performance of the UC network to agreed SLAs and KPIs.
- Changes to the UC network to meet ongoing business demands.
- Cloud Based telephony systems - Ring Central, 8x8.
- Delivering continuous service improvement.
- Emergency response to critical incidents.
- Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
- Experience of running network security.
- Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
- Experience of working with third party providers of network services.
- Unified communications solution delivery and support.
- Delivering/supporting fixed line and NGN/VGN services.
- Delivering mobile technology (hardware and services).
- Video conferencing solution architecture and delivery.
- Experience of running an MDM solution.
- Technical knowledge of customer network systems.
Unified Communications Engineer employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Ring Central and 8x8. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events or join online forums to connect with others who work in similar roles. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with cloud-based telephony systems and network security during interviews. Be ready to provide examples of how you've successfully managed these systems in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think about past incidents you've handled and how you responded to critical situations in Unified Communications.
We think you need these skills to ace Unified Communications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications, Telephony, and Video Conferencing. Use specific examples that demonstrate your knowledge of TCP/IP, LAN, WAN, and WLAN.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the company's needs. Mention your experience with cloud-based telephony systems like Ring Central and 8x8, as well as your ability to deliver continuous service improvement.
Showcase Technical Skills: Clearly outline your technical expertise in network security, local area networks, and mobile technology. Provide examples of past projects where you successfully delivered or supported unified communications solutions.
Highlight Collaboration Experience: Since the role involves working with third-party providers, emphasise any previous experience collaborating with external partners. This could include managing network services or delivering video conferencing solutions.
How to prepare for a job interview at Investigo
✨Showcase Your Technical Expertise
Be prepared to discuss your knowledge of TCP/IP, LAN, WAN, and WLAN in detail. Highlight any specific experiences you've had with cloud-based telephony systems like Ring Central or 8x8, as well as your understanding of network security.
✨Demonstrate Problem-Solving Skills
Expect questions about how you've handled critical incidents in the past. Prepare examples that showcase your ability to respond quickly and effectively to emergencies, ensuring continuous service improvement.
✨Understand the Business Needs
Familiarise yourself with the company's current UC network strategy and be ready to discuss how you can contribute to its development. Show that you understand the importance of aligning technical solutions with business demands.
✨Engage with Third-Party Providers
Since experience with third-party network service providers is crucial, prepare to talk about your past collaborations. Discuss how you’ve managed these relationships to ensure successful delivery and support of unified communications solutions.
