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For Companies At a Glance
- Tasks: Provide 1st line support and troubleshoot IT issues in a dynamic legal environment.
- Company: Join a growing team in the legal sector, known for its innovation and support.
- Benefits: Enjoy a competitive salary of £29,000 and opportunities for professional growth.
- Why this job: Be part of a vibrant team that values excellent customer service and technical skills.
- Qualifications: Experience in IT support, especially in legal tech, is a plus; driving license required.
- Other info: This role does not offer sponsorship, so applicants must have the right to work in the UK.
The predicted salary is between 23280 - 32520 £ per year.
I am working on an exciting new opportunity with my client in the legal sector. We are looking for a keen and driven 1st Line Support Technician to join the growing and dynamic team based in Sheffield.
Experience working in the legal industry is a huge plus!
Technical Stack:
- Windows Server
- Legal Technologies
- Office 365
- DNS/DHCP
- Azure AD
- Routing / Networks
- Excellent Customer Service
A Driving License is required! Sponsorship is not available with this role.
Information Technology Technician employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server and Office 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Since this role is in the legal sector, try to understand the unique IT needs of legal firms. Research common legal technologies and be prepared to discuss how your skills can support these systems during the interview.
✨Tip Number 3
Highlight your customer service skills, as excellent communication is key in a 1st Line Support role. Think of examples where you've successfully resolved issues for users and be ready to share these during your discussions.
✨Tip Number 4
Make sure to mention your driving license in your conversations, as it's a requirement for the role. This shows that you're attentive to details and understand the job's logistical needs.
We think you need these skills to ace Information Technology Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly any roles involving Windows Server, Office 365, and legal technologies. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and customer service. Mention any specific experiences you have in the legal sector and how they relate to the role of an IT Technician.
Showcase Technical Skills: In your application, clearly outline your technical skills related to DNS/DHCP, Azure AD, and networking. Provide examples of how you've successfully used these skills in previous roles.
Highlight Customer Service Experience: Since excellent customer service is crucial for this role, include examples of how you've provided outstanding support in past positions. This could be through resolving issues or assisting users effectively.
How to prepare for a job interview at In Technology Group
✨Showcase Your Technical Skills
Make sure to brush up on your knowledge of Windows Server, Office 365, and Azure AD. Be prepared to discuss your experience with these technologies and how you've used them in previous roles.
✨Highlight Customer Service Experience
Since excellent customer service is crucial for this role, think of specific examples where you've successfully resolved issues for users. This will demonstrate your ability to handle support queries effectively.
✨Familiarise Yourself with Legal Technologies
If you have any experience in the legal sector or with legal technologies, be sure to mention it. Research common tools used in the industry to show your interest and understanding of the field.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, ongoing projects, or how they measure success in the IT department.
